Customer Service Manager

** ****** ***,

Farmingdale, NY *****

Phone 631-***-****

Email: ************@*****.***

Vandana Sharma

Objective

Seeking a position in a corporate environment that will utilize and further develop my skills.

Professional experience

10/2007-04/2015 Praedium Group New York, NY

Administrative Assistant

The Praedium Group is a real estate investor focusing on underperforming and undervalued assets throughout the United States.

At Praedium I was responsible for managing the administrative functions of the Company.

Managed all business aspects. Prepared and provided all the required information to the Praedium staff and auditors as per requirement.

Prepared invoices, compliance report and filing of monthly reports and keep monthly tracking for all the entities. Filed annual reports with the state. Helped with FedEx and messenger services. Help filing with the litigation documents

Keep all the information and data on line for the properties for an easy access as this data is used on regular basis. File all the monthly reports sent by property managers. Keep compliance reports in order.

Worked with client(s) and Third parties to facilitate internal requirements.

05/2005 – 07/2007 Lab Corp Uniondale, NY

LAB Assistant

Preparing and staining slides for specimen testing and then comparing the slides for accuracy by matching with the data provided with the slide information.

Preparing reports for data analysis.

11/1992 – 05/2005 The Bank of New York Farmingdale, NY

Bank Teller

Extensive experience in dealing with Cash and provided Customer Services including selling Bank's policies and Management. Worked as a bank Teller.

Reconciling financial data and reports.

Working knowledge of maintaining Microsoft Excel spreadsheets and Microsoft word.

Assisted teller Manager in handling different kind of customers and management problems. Worked as Backup teller in the absence of teller manager.

Proficient in handling a large amount of cash and working knowledge of interacting with different levels of management and customer service.

Provided training to new employees, capable to handle the entire customer service dealings.

1988 – 1992 Waldbums Inc.

Backup Cashier

Initially hired as a cashier in Waldbaums Supermarket. Duties included were customer service, stock building, and cash transactions.

Education

State University of New York

Farmingdale, NY

Associate degree in Art and Science

Special Skills

Data Entry, Microsoft Excel, Microsoft Word,

Certification NY State Lab Technician License

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