Customer Service Sales Representative

ERIN LAWLOR

*** ******** *****, *** ***

C: 506-***-****, T: 506-***-****, E: ************@*****.***

HIGHLIGHTS

Over 6 years of customer service experience

Chosen competitor in the 2016 Vanier Marketing Case Competition- Montreal, Quebec

Knowledgeable and experienced in Microsoft Programs- Word, PowerPoint, Excel, Outlook

Student Representative Council Member

Proficient knowledge in Social Media

Fundraising/Event experience - Arranging venues, contacting t-shirt suppliers, advertising, ticket sales

- Over $2,000.00 of funds Raised

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

Molson Coors, Southern New Brunswick May 2016 – September 2016

Sales Representative, Summer Term

Travelling throughout all areas of Southern NB weekly to:

Communicate and maintain good relationships with new and existing accounts/clients

Event Management

In person prospecting/cold calling

Deliver exceptional customer service quickly and efficiently

Promotional material and display management

Reporting to district and provincial leaders

Daily use and care of company vehicle

Maintaining and expense reporting of personal company budget

Sheila’s Day Spa and Laser Center, Saint John, NB June 2014 – Present

Medical Esthetician

Skin Care, Nail Technology and Waxing

Reception Duties- Filing, making appointments, taking phone calls

Inventory- Counting, ordering

Making of Promotional Material- brochure, posters etc.

Beavertails, Saint John, NB June 2013 – September 2015

Supervisor

Cashier

Beginning and end of day cash balancing

Daily run of the store-cleaning, preparing food

Counting, ordering, organizing inventory

Maintained a positive, hardworking staff

St. Hubert Restaurant, Saint John, NB February 2012 – October 2013(closing date)

Supervisor

Managing operational daily tasks

Beginning and end of day balancing

Managed break start and end times

Staff end of shift dismissal management

EDUCATION

New Brunswick Community College: Business Administration, Marketing, September 2014- June 2016

Communication Skills

Social Media Marketing

Sales

Market Research

Consumer Behavior

Business Management

Microsoft Programs

Majestany Institute: Medical Esthetics, August 2013-June 2014

Time Management

Client Services and Relations

Simonds High School: Honors Graduate, September 2008-June 2012

AWARDS AND ACCOMPLISHMENTS

Price Water House Coopers NBCC Foundation Bursary

March 2015

Highest Overall Written and Practical Marks

Majestany Institute, June 2013

Honors Graduate

Simonds High School, June 2012

Best Overall Business and Written Business Plan

High School Entrepreneurship Market, June 2012, $250.00 Cash Prize

ACTIVITES

New Brunswick Community College Student Representative Council- Social Events Coordinator

September 2015-Present

Robertson Institute for Community Leadership- Saint John Boys and Girls Club, Volunteer Work

October 2014

Td Canada Trust- Saint John, Volunteer Work

Tree Days-Fall of 2013

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