Customer Service High School

Stephanie P Brown

**** ***** ******* #*** *******, IL 60616 312-***-****, 312-***-**** *****************@*****.***

Objective

A position in healthcare offering advancement, challenging and continued professional growth.

Summary of Qualifications

Dedication to working with physicians and caring about patients

Sharp, quick learner; willing to get involved

Certifications

Customer Service Certification

CPR/AED The American Heart Association: Customer Service Certification

Professional Skills

Vital Signs

Venipuncture

EKG

Suture Removal

Throat Cultures

CPR/AED - HCP

Education

Urban Youth High School Chicago, IL

High School Diploma 08/1998 - 06/1999

Everest College Chicago, IL

Diploma 02/2008 - 06/2009

Computer System Institute Chicago, IL

Diploma 05/2015 - 12/2015

Work History

Skytech Enterprises Chicago, IL

Security Event Staff (Seasonal) 06/2016 - Varies

Excellent Customer Service

Standing & walking long period time

Screen the guest

Control the crown & traffic

Report incidents

Entertainment Cruises Chicago, IL

Service Assistant 05/2013 - 04/2015

Maintained high standards of customer service during high-volume, fast-paced operations

Communicated clearly and positively with coworkers and management

Handled currency and credit transactions quickly and accurately

Bring food to the table for elderly

Entertainment Cruises Chicago, IL

Prep Cook 04/2015 – 05/2015

Prepared the food before and during the cruises

Catholic Charities Chicago, IL

Home Health Aide 07/2009- 09/2009

Assisted elderly patient in home with activities

Cleaned patient home and laundered clothing

Reminded patient to take medication daily

Dock’s Fish Chicago, IL

Cashier 05/2000- 09/2001

Handled monetary

Provided excellent customer service

Assisted in training new employees

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