Customer Service Medical
Resume:
Hoboken, NJ *****
E-mail *****************@*****.***
Karina Morales
Objective
To obtain a position within a secure organization, which provides opportunities for professional advancement and personal growth.
Qualifications and Strengths
- Analytical and self-starter with a strong attention to detail and the
ability to multi task.
- High degree of independent judgment.
- Strong interpersonal and communication skills.
- Highly self-motivated & quick learner.
- Dedicated, professional attitude; mature and willing to work.
- Strong written and verbal communication skills.
- Fluent in English and Spanish.
Education
Hudson County Community College Jersey City, New Jersey
Associates Degree Liberal Arts September 2008-2009
Work experience
Jan 2016 - Present AstraHealth Centers Bayonne, New Jersey
Medical Receptionist
- Greet and check-in patients, and collect personal, medical, and insurance information.
- Schedule, reschedule, and verify patient appointments
- Use PrimeSuite/Greenway software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
- Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.
Jan 2013 - Jun2015 Hoboken University Medical Center Hoboken, New Jersey
Patient Access
- Interviewing in/out patients, emergency room, pre-admission, and clinic patients.
- Responsible for obtaining patients private information accurately and completely.
Oct 2010 - Nov 2012 BCB Bank Bayonne, New Jersey
Teller
- Making deposits and withdrawals for customers
- Cashing checks, making checks and money orders, etc.
April 2010 - June 2010 High Point Jersey City, New Jersey
Receptionist
- Handle incoming/outgoing calls on six line extension
- Filing paperwork
- Assist clients and try to solve any issues they may have before
forwarding the call
Aug 2008 - Dec 2008 Linens 'n Things Jersey City, New Jersey
Sales Associate
- Assist customers with purchases
- Perform sale transactions & closed out cash register at the end of the day
- Provided customer service
- Handled one-on-one customer issues
- Translated for Spanish speaking customers when needed
Jan 2008 - Jun 2008 The Turning Point Hoboken, New Jersey
Hostess
- Responsible for greeting and seating people
Skills
Microsoft Word, PowerPoint, Excel, Meditech
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