CEDRIC AKINS
**** *****, *******, *********, *****, 901-***-****, ********@*****.***
OBJECTIVE
Revenue building, results oriented hospitality professional with 10 years of experience in a fast paced, high volume sales concession atmosphere. Comprehensive knowledge of multiple P.O.S. systems. Demonstrated ability to grow and maintain revenue in competitive markets.
ADDITIONAL SKILLS
Tangent POS Programming
ServSafe Certified
Micros POS Programming
TABC Certified
PROFESSIONAL EXPERIENCE
JUBILEE RESTAURANT GROUP, MEMPHIS, TN
General Manager - January 2015 – May 2016
Meets financial objectives by preparing annual forecasts and budgets; analyzing variances; initiating corrective actions
Maintains patron satisfaction by monitoring and auditing food & beverage service and implementing improvements.
Accomplishes human resource objectives by recruiting, selecting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations.
Maintains clean and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations.
LEVY RESTAURANTS AT FEDEXFORUM, MEMPHIS, TN
Concessions Manager - October 2010 – December 2014
Oversee multi-unit daily operations.
Plan menus and food utilization based on anticipated number of guests and costs.
Record the cost of items sold to determine profitability and popularity of various items.
Monitor food costs, employee time records, and review financial transactions.
P.O.S. maintenance and programming.
Project food and beverage sales to anticipate amounts to be purchased or requisitioned.
LEVY RESTAURANTS AT FEDEXFORUM – MEMPHIS, TN
Zone Lead - July 2004 - September 2010
Train staff in food preparation, service, sanitation, and safety procedures.
Resolve customer complaints regarding food service.
ARAMARK AT THE PYRAMID – MEMPHIS, TN
Floor Supervisor - October 2003 - September 2005
Communicate with guests regarding orders, comments, and complaints.
Recommend measures for improving service quality and increase sales.
EDUCATION
UNIVERSITY OF MEMPHIS – MEMPHIS, TN
Bachelor of Arts in Communications - May 2007
INTERESTS
Film and video production
Script Writing