Sales Customer Service Account Management
Resume:
Alexander J. Glueck
**** ******** ***, **********, ** 45213
********@*****.***
Education
The University of Cincinnati, Cincinnati, OH 2005 - 2008
Business Administration
Aviation Technology
Computer Skills:
Basic: Mission Planner, MS Excel, Adobe Illustrator, and Adobe Photo Shop
Proficient: MS Word, PowerPoint
Professional Experience
Sales/Business Development, HMS Aug 2012 – Present
Strategic planning, marketing, & client development of new division launch (Pet ProClean)
Outside/inside sales development and existing account maintenance.
Engaged in ongoing product education to further product knowledge in the maintenance supply industry.
Involved in purchasing and inventory management.
Use of CRM and other sales tools to excel at independent time management, task prioritization and organization.
Regular use of online databases for data mining purposes.
LEED Residential Construction Intern, Lohre and Associates July 2013 – Oct 2013
Responsible for research and documentation on LEED commercial building projects.
Point of contact for project business owner on issue resolution.
Prepared for LEED certification through project experience.
LEED Intern, Green Building Associates Oct 2013 - Nov 2013
Assisted in research and documentation on LEED residential building projects.
Responsible for energy modeling on LEED residential building projects.
Assisted in Rating and inspecting of LEED residential building projects
Technical Manager, Whitepod Concept SA Jan 2011 - June 2012
Assisted in operations management of eco-retreat.
Responsible for transportation logistics of clients and their personal belongings
Winter sports guide for eco-retreat clients.
Assisted in customer service relations.
LiDAR Operator/Co-Pilot, Photoscience August 2008 - Feb 2010
Managed in-plane operation of LiDAR mapping system and data collection.
Systems operation of hardware and software for post flight data processing.
Co-pilot of fixed wing aircraft.
Arrangement of travel logistics for flight crew.
Other Work History
Dive Master, Dive Little Corn July 2010 - Nov 2010
Dive Master, Rich Coast Diving March 2010 - July 2010
Certifications/Further Education/Volunteer Work
Part 107 sUAS certification June 2016
PrecisionHawk Lancaster training April 2016
Private Pilot License w/High Performance/Complex endorsement Jan 2006
Construction Management Certification, Turner Construction Nov 2013
LEED Green Associates Certification Oct 2013
Dive Master Certification April 2010
Emergency First Responder March 2010
Mentor in Big Brother program, Cincinnati, OH July 2008 - Oct 2009
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