State University Customer Service
Resume:
Jackson Oganga
Tanzania
******.****@*****.***
EDUCATION
Fayetteville State University Fayetteville, NC
Professional development studies (social works)
****- **16
University of Dar es salaam Tanzania
Bachelor of Arts
2011-2014
Nsumba High School Mwanza,Tanzania
Diploma
2009-2011
EMPLOYMENT HISTORY
Fayetteville State University, Fayetteville, NC
Foreign Language Assistant Teacher 2015 – 2016
• Provide supplemental instruction for Introduction to Swahili I & II, General Swahili I & II, and Swahili survival Language.
• Prepare weekly Session Plans for tutoring.
• Prepare weekly handouts for tutoring.
• Hold office hours, and attend team meetings, and meet with course instructors weekly.
• Attend peer observations monthly.
• Attend Language Table weekly.
Fayetteville State University, Fayetteville, NC 2015 2016 Tutor for undergraduate sociology class
• Tutored undergraduate students about Global society, and cultural diversity.
• Assisted in preparation for academic programs for high school students. Mlimani City Mall, Tanzania, 2011 ––– 2013
Customer Server
• Helped serve customers in a friendly and timely manner.
• Aided customers with understanding menu items and correctly took their orders.
• Managed register and effectively allocated money. Musoma High School, Tanzania 2009–– 2010
Tutor
• Assisted High school children with homework.
• Conducted extracurricular activities with children.
• Encouraged academic success through one-on-one interaction. VOLUNTEER WORK
Fayetteville State University, Fayetteville, NC March 2016- May 2016 after completing the service hours Social works service learning hours (40 hours) at
Early Childhood Learning Centre in Fayetteville State University
-Playing with Children
-Sweeping the floor and Answering the phone calls. Five hours per week
Feed homeless people at Abney chapel Church
Providing bibles to homeless people November. 2015 One hour per week, I left after the end of program The Salvation Army, Mwanza, Tanzania March 2012 – April 2012 Soup Kitchen Volunteer (cooking for street Children) 2 hours per week
I left when I was selected to join the college
Presidential Campaign, Tanzania
Program coordinator of the campaign in Musoma
One hour a week I left after the campaign 2005 & 2010 ACADEMIC and HONORARY PROGRAMS, CLUBS, AND SCHOLARSHIPS Fulbright scholarship 2015 – Present
• Participate in Foreign Language research during the program
• Participate in international workshops on campus and off campus
• Attend weekly Guest speaker presentation
• Attend weekly Enrichment Seminars
• Attend local and national research conferences
Fayetteville State University Soccer Team 2013 –2014 Fayetteville State University Concert Band
University of Dar salaam soccer Team 2015-2016
American Education Week panelist certificate of honor December. 2015 Fulbright Foreign language Assistant Teacher Interviewer 2016 RESEARCH EXPERIENCE
Fayetteville State University Dr. Nichols Quienton December. 2015 –– April 2016
“Importance of learning Foreign Language”
TECHNICS & SKILLS
• Counselling
• Writing Poetry
• Fluent in English and Swahili
• Attending the clients in a good manner
• Basic Computer skills
• Communication skills
RELEVANT COURSES
•
• Introduction to Social Works 230
• Introduction to Political science
• Teaching English as Second Language
• Introduction to Criminal Justice
• Psychology
• Development Perspective I
• Development Perspective II
• Semantics
• Syntax
• Project planning Managements
• Pragmatics
• Phonology
• African Literature
• Literary Devices
• Development of Novels
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