Customer Service Data Entry

TAMMY LIEU

*****.****@*****.*** 832-***-**** *** Richlake Dr, Suwanee, GA 30024

EDUCATION

University of California; Berkeley, CA August 2014 – May 2016 Bachelor of Arts, English

Pasadena City College; Pasadena, CA August 2011- June 2014 Associate of Arts, English Literature

Associate of Arts, Chinese

EXPERIENCE

UC Berkeley Housing; Berkeley, CA January 2015 – May 2016 Administrative Clerk

Maintenance of package organization for both students and all UC Berkeley department personnel

Regular use with office phone system, including interdepartmental communication, customer service, and telecommunication transfers

Tracking of dormitory equipment rentals

Peter Fairchild, Lawyer; Oakland, CA January 2015 – May 2016 Private Editor

Transcribe handwritten documents into digital format

Provide constructive feedback to author/lawyer

Assist in MS Office application

Arrange agreeable times for face to face appointments Tender Care Home Health; San Gabriel, CA June 2013 – August 2014 Data Entry Clerk

Archive medical documents into Kinnser database

Convert hard copies into soft copies

Transcribe audio data

US Day Education Center; Alhambra, Ca December 2012 – August 2014 Tutor

Creation of lesson plans for US grade levels 5-8 for English grammar, vocabulary, writing and speaking

Setup public speaking forums for youths to communicate academically

Assigned research projects outside of the class setting

Designate weekly homework plans coinciding with lesson plans

Boost morale and enthusiasm for children and young adults in literature ADDITIONAL INFORMATION

Berkeley Fiction Review (University of California Berkeley) 2016 Assistant Editor

Blue Nile Magazine (PCC English Club) 2012 – 2014

Editor

Kiwanis Club (PCC Circle K/Key Club) 2012 – 2014

Member

East LA Pregnancy Center 2012

Volunteer

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