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Sales Customer Service

Location:
Thunder Bay, ON, Canada
Posted:
August 15, 2016

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Resume:

DON FRIDAY

****** Academy Drive Telephone: 807-***-****

Thunder Bay, Ontario E-mail: acv6rx@r.postjobfree.com

P7B 5W2

Over 20 years of competent lumber sales / marketing and administration experience. Exceptional customer service orientation.

EDUCATION

Confederation College May 2012 – December 2015

Thunder Bay, Ontario

-Academic upgrading (may 2012-september 2013)

-Enrolled in 2 year business-accounting program (September 2013-December 2015)

-Awarded Diploma Business Accounting

Hillcrest High School 1976 - 1980

Thunder Bay, Ontario

-Grade 12 Ontario Secondary School Diploma

COMPUTER SKILLS / CERTIFICATES

Competent in use of Microsoft Outlook, Excel, Word, Power Point and Simply Accounting

EMPLOYMENT HISTORY

BUCHANAN SALES INC. May 1987 to Dec. 2011

Thunder Bay, ON

Sales Representative

-Buchanan Sales are responsible for selling the production of seven sawmills in Northern Ontario. Products include softwood and hardwood lumber, remanufactured specialties and treated wood products.

-Daily ordering of railcars and transport trucks to move production to customers in Canada and the United states

-Involved in the marine transportation of lumber products for the mills

-Ran various reloads in Canada and the United States.

-Daily contact with the various mill managers to discuss market conditions and arrange their production runs

-Daily meetings to set market prices for other traders to use as a guideline for selling the product

-Writing and implementing business plans

-Created weekly price comparison using graphs on Excel

-Trained new staff and gave orientation at the mill for lumber production process

-Contact new and existing customers to discuss their needs on a daily basis

General Bookkeeping

-Manage accounts payable and accounts receivable

-Prepare checks, payments and bank deposits

-Prepare and process payroll

-check and verify source documents such as invoices, receipts, computer printouts

SPRUCE RIVER LUMBER AND TRANSPORT Jan. 1984 - May 1987

Thunder Bay, ON

Office Manager

-Selling of mill product for the Kimberly-Clark sawmills in Longlac and Terrace Bay

-Dispatching transport trucks to pick up loads of lumber from the mills to deliver in Canada and the United States

-Weekly and annual payroll for the transport company

-Received daily product sell list and promoted to potential buyers

-Answer customers’ questions about products, prices and availability

-Negotiate prices or terms of sales

References

Mr.Steve Boniferro

VP HR Ontario Operations

Resolute Forest Products

Montreal, Quebec

514-***-****

Mr.Jim Boniferro

President

Boniferro Mill Works LLC

Sault Ste. Marie, Ontario

705-***-****

Mr.Glen Currie

Partner – Auditing and Accounting

BDO Dunwoody

Thunder Bay, Ontario

807-***-****



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