Sales Customer Service
Resume:
DON FRIDAY
*** – *** Academy Drive Telephone: 807-***-****
Thunder Bay, Ontario E-mail: ***.******@*******.***
P7B 5W2
Over 20 years of competent lumber sales / marketing and administration experience. Exceptional customer service orientation.
EDUCATION
Confederation College May 2012 – December 2015
Thunder Bay, Ontario
-Academic upgrading (may 2012-september 2013)
-Enrolled in 2 year business-accounting program (September 2013-December 2015)
-Awarded Diploma Business Accounting
Hillcrest High School 1976 - 1980
Thunder Bay, Ontario
-Grade 12 Ontario Secondary School Diploma
COMPUTER SKILLS / CERTIFICATES
Competent in use of Microsoft Outlook, Excel, Word, Power Point and Simply Accounting
EMPLOYMENT HISTORY
BUCHANAN SALES INC. May 1987 to Dec. 2011
Thunder Bay, ON
Sales Representative
-Buchanan Sales are responsible for selling the production of seven sawmills in Northern Ontario. Products include softwood and hardwood lumber, remanufactured specialties and treated wood products.
-Daily ordering of railcars and transport trucks to move production to customers in Canada and the United states
-Involved in the marine transportation of lumber products for the mills
-Ran various reloads in Canada and the United States.
-Daily contact with the various mill managers to discuss market conditions and arrange their production runs
-Daily meetings to set market prices for other traders to use as a guideline for selling the product
-Writing and implementing business plans
-Created weekly price comparison using graphs on Excel
-Trained new staff and gave orientation at the mill for lumber production process
-Contact new and existing customers to discuss their needs on a daily basis
General Bookkeeping
-Manage accounts payable and accounts receivable
-Prepare checks, payments and bank deposits
-Prepare and process payroll
-check and verify source documents such as invoices, receipts, computer printouts
SPRUCE RIVER LUMBER AND TRANSPORT Jan. 1984 - May 1987
Thunder Bay, ON
Office Manager
-Selling of mill product for the Kimberly-Clark sawmills in Longlac and Terrace Bay
-Dispatching transport trucks to pick up loads of lumber from the mills to deliver in Canada and the United States
-Weekly and annual payroll for the transport company
-Received daily product sell list and promoted to potential buyers
-Answer customers’ questions about products, prices and availability
-Negotiate prices or terms of sales
References
Mr.Steve Boniferro
VP HR Ontario Operations
Resolute Forest Products
Montreal, Quebec
Mr.Jim Boniferro
President
Boniferro Mill Works LLC
Sault Ste. Marie, Ontario
Mr.Glen Currie
Partner – Auditing and Accounting
BDO Dunwoody
Thunder Bay, Ontario
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