Customer Service Manager / loan officer/ loan processor

Reagan Odhiambo

**** ********** ** **** *, Arlington tx 76016 – Tel: 817-***-**** – **************@*****.***

Objective

To acquire a position with an organization where I can utilize my skills, experience and work ethic to contribute to the company’s success. To work in an environment where my customer service, goal setting and writing skills will be used to benefit the company and customers, build good will and reach or exceed the company’s goals

Experience

Store Manager/ General Manager

Foot Locker House Of Hoops, Mesquite TX. 07121April 2016 – Current 972-***-****)

Market leader for stores 6001, 57204, 7867 and 8563.

Foot locker Wynnewood 8563 May 2012 to April 2016. 214-***-****)

Foot Locker Southwest Center Mall Jan 2009 to May 2012. 972-***-****)

Foot Locker Village By the Parks July 2007 to Jan 2009. 817-***-****)

-Completed store operational requirements by scheduling and assigning employees and following up with tasks.

-Maintained store staff by recruiting, selecting, hiring, and training employees to be able to convert customers to regular clients by being consistent in customer services, store visual and overall store atmosphere.

-Ensured availability of merchandise and services by approving contracts; maintaining inventories.

-Reported to the District Manager and was accountable to lead, coach and develop all team members.

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Warehouse Crew Member

Temporary Agency Assignment, Arlington TX.

July 2006 – July 2007

-Worked with racking systems and loading/unloading pallets.

-Experience working in a team environment.

-Ensured that products were being selected and moved to the correct locations in an efficient manner.

Education

Tarrant County Community College

Business Administration (in progress)

Sam Houston High School

High school diploma 2006

Champion school of real estate October 2015

Community Service

Deacon at a local church

Software Skills

Windows 8 operating system, Microsoft Word, Microsoft Office, Microsoft PowerPoint, Windows Vista OS.

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