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Customer Service Representative

Location:
Chicago, IL
Posted:
August 15, 2016

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Resume:

Kimberly Harris

*** ******* ***

Oak Park, Illinois 60302

Objective

Customer Service Representative

Experience in managing heavy work loads

Experienced in Multi-tasking

Input of customer information in a timely manner

Team player

Works independently and supervised

Experience

Assisted in many problem solving techniques concerning customers

Able to keep lines of communication open with disgruntled customers

Able to keep accurate records

Inventory maintenance ordering supplies

Employment

2001-Present

Cashier

Zephyr Cleaners Oak Park, il

Greet customers and input needed information into systems to assure accuracy in handling customer belongings,. Interacts well with customers who had various issues regarding quality of care taken with their clothing. Also responsible for closing the store after hours and handling proper closing cash handling/paperwork.

2000-2001

Customer Service rep/Cashier

Auto Zone Maywood, il

Multi-tasking which included customer assistance, problem solving, looking up auto parts information and order supplies. Cash handling procedures, cleaning and stock as needed.

EDUCATION

TRITON COLLEGE RIVER GROVE, IL

Criminal Justice Major

Graduated 2010 Associate Degree

TRITON COLLEGE RIVER GROVE, IL

GED Received 2000

Fidelity investigation training Academy Chicago il

20 hour basic Security officer course

Received P.E.R.C card 2014

REFERENCES

Geri Garnette

12802 128th place

773-***-**** 15+ years

Samantha Chamberlain

4806 w Butterfield rd

708-***-****. 10+ years

Yvonne Thompson

3329 w. Warren

708-***-****. 12+ years



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