JOAN KAPLOW
Delray Beach, Florida 33484
********@*****.***
Sales Associate for Coldwater Creek, a national woman’s clothing store chain. I met customers as they entered the store, helped with their selections and closed the sales in the fitting room. Assisted disabled patrons who were unable to reach or admire clothing, giving them a pleasant shopping experience and earning a large following of loyal customers. I was a top producer for many years and offered quality customer service by listening to and making appropriate adjustments for any complaints.
2006 - 2008
Sales Representative, Thompson Art Studio, Kapaau, Hi. Represented Hawaiian artists by introducing their laser and giclee prints to the south Florida market.
1986 - 1995
Senior Executive Assistant at Shearson Lehman Brothers, New York, N.Y.
1986 – 1988
Executive Assistant to CEO of Shearson Asset Management. Responsible for running this office by manning busy phone system, scheduling all appointments, making travel arrangements throughout the world, writing correspondence and acting as liaison to his entire department. Worked with high echelon executives and well known clientele
1988 - 1995
Executive Assistant to Senior Executive V.P. in Limited Partnership Property Management Department. Responsible for maintaining current files of all properties in the Limited Partnerships throughout the country. I was the first to recommend that our properties be offered insurance coverage in bulk, rather than individually. I instituted new methods of keeping maintenance logs as well as sales and purchases of new properties. Offered new filing systems and oversaw all files both on site and in storage facilities pertinent to our portfolios.
EDUCATION: San Francisco State – Interior Design
New York University – Real Estate Management