Customer Service Representative
Resume:
Marion Palmero
**************@*****.***
Objective
To obtain a job as a Customer Service Representative and gain knowledge and experience in an environment that strives for operational excellence and continuous improvement
§Competent in computer/data entry
§High motivation for success
§Active learner
Work History
March 2016 – Present
Assistant, K Chin Solutions Inc, Edmonton, Alberta
Call existing clients to remind them for their annual financial review
Set up appointments for financial review
Ensure client information is up to date
Prepare documents needed to close accounts with clients
Provide clients answers to questions on personal accounts
November 2014 – December 2015
Team Leader, Tim Hortons Inc., Edmonton, Alberta
Assist and resolve customer complaint/issue
Assist the supervisor in completing tasks assigned by the management
Receive and prepare purchases made by customers
Stock product showcase and prepare back-up products
Keeping the store clean and organized
April 2011 – Present
Associate, World Financial Group Insurance Agency of Canada, Edmonton,
Alberta
Collect prospective client financial data
Analyze, discuss and plan suitable financial services
Provide gainful knowledge about managing basic personal finance to prospecting clients
April 2013 – August 2013
Accounting Clerk, National Process Equipment, Edmonton, Alberta
Receive and process invoice receipts
Process payments to suppliers
Handle supplier complaints with regards to any invoice discrepancies
Handle purchaser complaints with regards to invoiced items discrepancies
Education
Bachelor of Commerce Major in Accounting, Grant MacEwan University
Edmonton, AB
September 2011 – April 2015
High School Diploma, Jasper Place Composite High School
Edmonton, AB
September 2007 – June 2010
References
[References are available upon request.]
Contact this candidate