Customer Service Data Entry

DESMOND CLIFFORD

***** ****** **. ***** **. ***44

Cell: 402-***-**** – ************@*****.***

PROFESSIONAL SUMMARY

Good verbal and communication skills. Very creative and able to come up with new ideas to handle any situations. Able to deal with customers in a calm and professional manner. Energetic with a positive attitude. Eager to learn all aspects of any business. Open minded to any ideas to help advance my place of business. Able to multi task and a quick learner.

SKILLS

Microsoft word Written and verbal communications

Power point Analytical and creative

Internet Able to define problems areas and brainstorm solutions

Very creative and positive personality

WORK HISTORY

11/2015 to 12/2015 JC Penney Associate (seasonal)

JC Penney Oakview Mall – Omaha, Ne

Dealt with customers and handled money as well as credit card transactions.

Closed registers deposited extra cash into money bags then to the cash room.

Cleaned and straightened the aisles for customers to get a good look at the

the product. Handled returned transactions and always greeted customers with

a warm smile.

01/1995 to 06/2001 Zip sort Operator

First Data Resources – Omaha, NE

Ran sorting machines that sorted the mail by zip codes. Kept detailed log on

amount of mail that was sorted. Made destination labels for the mail. Ran

machines that sprayed barcodes on mail that contained credit cards.

05/1994 to 08/1994 Floater

Marianna Inc. – Omaha, NE

Worked on assembly line for beauty products. Packaging products, preparing

them for shipment. Worked on shrink wrap for special sale products.

Demonstrated use and care of merchandise.

05/1993 to 08/1993 Temp.

Celebrity Job Services – Omaha, NE.

Worked for Label Company, did various jobs for Omaha Label Inc.

EDUCATION

2006 Bachelor of Arts History

University Nebraska at Omaha – Omaha, NE.

While attending the University I was a member of the Native American student’s bodies

Tribal council. I had duties of help organizing events like a Pow-Wow and other money

raising events to help raise funds for our program. I had contacted many organizations

to raise and procure funds. I had to work with the university to pick out a venue where

we could hold our events.

ADDITIONAL INFORMATION

I was a full time student after my employment with First Data. After graduation in 2006 I was seeking to get into law school. I then attended Le Cordon Bleu School of culinary arts for six months. Due to personal circumstances I was not able to finish the school of culinary arts. Consequently, I was not able to procure employment.

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