Sales Technical Support
Resume:
The Professional Profile of:
Paul Mares
Milpitas, CA., 95035
Email: ********@*****.*** Phone: 408-***-**** Cell: 408-***-****
SUMMARY OF QUALIFICATIONS:
Windows 95, 98, NT, 2000, XP, Windows 7 experience.
MS Office, Excel, MS Access, Act db, Marcom db
Clientele and Salesforce.com CRM experience.
Technical Support Engineer experience.
Networking, and Retail Sales experience.
Telemarketing, and Outside Sales experience.
Cold calling, and Inside Sales experience.
3/2016 to 8/5/2016: Cochrane Plaza Dental.
Outside Marketing
Morgan Hill, CA.
Temp/Contract
Worked generating Leads and Appointments for Cochrane Plaza Dental.
Generated an average of 20 to 30 appointments a month.
Did in person Marketing in front of the office, and at other various locations,
to bring in new patients to the business.
Part time, contract work.
4/1/2013 to 11/6/2015: Delta Mechanical Inc.
Lead Generator
Santa Clara County, CA
Worked generating HVAC leads, in various Home Depot stores, throughout Santa Clara,
San Jose, Sunnyvale, San Mateo, and Palo Alto, California.
These leads were then used by the Outside Sales Consultants, to generate revenue.
My leads generated over $100,000 in revenue for Delta Mechanical.
3/2012 to 4/1/2013:
Inside Sales Rep.
Worked on various short term contracts, throughout Santa Clara County.
3/2007 to 3/2012: IAR Systems Software.
Inside Sales Rep.
Foster City, CA
Generated Sales for their Embedded Systems Development Software Tools,
And Licenses. Interfaced with Sales Manager’s unwanted Accounts, to
Generate additional Sales Revenue. Responsibilities included Commercial, Licensing, and Educational Accounts. Produced Quotes and closed accounts,
Using Marcom Database, Clientele, and Salesforce CRMs. Input all contact information into the Database and CRMs. Generated over $500,000 in Sales Revenue, the 1st 2 years.
2/2005 to 10/2006: ADT Rhino Security Services.
Telemarketer / Appointment Setter
Santa Clara, CA
Cold called over 100 residential as well as commercial leads per day, and
set appointments for their ADT Ademco Security systems and services,
as well as their Low Voltage Services.
2/2004 to 11/2004: Arista Corp.
Account Executive, Inside Sales
Fremont, CA.
Cold called over 5,000 leads, produced more than 500 prospects.
Entered these prospects info into an Act Database, which was then
used by the Outside Sales Rep to generate sales. Kept in contact with
these prospects. The products were Industrial Computers, and Human
Machine Interfaces.
9/2003-2/2004: Double Team Inc.
Inside Sales Rep.
Daly City, CA.
Cold called many prospects regarding “Cup Sleeve Advertising”,
and “Custom Print”. Sent free information, and a free sample
of the above. Followed up and closed deals.
12/2001-7/2002: Fry’s Electronics
FCO / Computer Accessory Sales
Fremont, CA.
Worked at Fry’s Electronics for 5 months doing Front Checkout, ( Cashier). Was then promoted to Computer Accessory Sales. Interfaced with many customers.
09/1999-01/2001: Firetalk Communications
Product Demonstrations Specialist ( Temp to Perm ).
VOIP PC to PC Software Product.
SSF, CA.
Demonstrated Firetalk VOIP communications product over the web to various potential customers and partners, on a Windows 98 platform. Also provided Technical Support for the product when needed, to external customers. Also worked with Software QA in testing of the product.
09/1997-08/1998: Siemens-Pyramid,
Technical Support Engineer
San Jose, CA.
Solved many Unix System, Network, Oracle Database and Tape Subsystem problems in an Interactive real time environment. Oracle Relational Database, Alexandria Tape Library, Pyramid Nile 100, 150, RM1000 Mesh, Clusters, MIS Servers and RM600E systems problems were analyzed and resolved. Provided over the phone and dial-in support for various customers. Attended classes on Alexandria Database, System Admin and TCP/IP networking, on the above systems. Entered data and retrieved all customer related data via open-uptime customer support interface. Installed Reliant Unix, DC-OSX and Alexandria on above systems.
EDUCATION:
Heald Institute of Technology, San Francisco, Calif.
Two-year program specializing in Electronics Technology.
ASET.
Masters Institute, San Jose, Calif.
AS Degree in Systems:
Unix Systems Administration / Databases / Programming / Networking.
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