Dreama Noel
***** ***** **. ****, ** ***** 740-***-**** ***********@*****.***
Objective
I want to be part of the success in an environment of growth and excellence.
Education
North Hardin High School, Radcliff, KY
Diploma 1991
Experience
Present- 2/2007
Child care Provider Etna, OH
Daily scheduling, preschool curriculum, watch anywhere from 1-6 children
9/2005-2/2007
CBCS
Columbus, OH
Supervisor Payment Processing
Responsible for supervising multiple teams of individuals tasked with posting incoming mail.
Selected Achievements:
Managed the AR team
Accountable for large client audits
Assisted the client's auditors in retrieving transactions and answering their questions to ensure accurate and timely completion of the audits
Supervised a staff of 10
Maintain timekeeping, vacation scheduling and disciplinary tasks, as well as, work scheduling
Tracked productivity metrics to be used by upper management for staffing and cost accounting
Implemented a scanning process, automation of credit cards and auto pays
Completed schedule deadlines on a daily/monthly basis
In charge of hiring and training new staff
Entered data
Point of contact for clients and debtors
Handled the A/R for the organization, which entails, posting client payments, contacting clients and reconciling their accounts
5/2004-9/2005
IntelliRisk Management
Columbus, OH
Manager of Client Report Processing
Responsible for the production and distribution of all reports required by clients, including the completion, review and timely delivery of over 400 different reports.
Selected Achievements:
Managed the centralization of the companies report processing from multiple field offices to our Columbus facility
Completed reporting processing on a deadline schedule
Reviewed all report processes, to not only develop more efficient methods, but to also develop a centralized, electronic library of documentation so that company knowledge could be managed
Built a centralized staff to complete the processing of company reports
Obtained a working knowledge of report processing requirements and hiring qualified individuals to complete the tasks
Spoke directly with clients to make sure there system reconciles with ours
Point of contact for clients
Upkeep of clients on a daily basis: make sure everything is accurate, such as, mailing address, commission rating and letters being sent coincide with their wishes
5/2000-5/2004
IntelliRisk Management
Columbus, OH
Supervisor Payment Processing
Selected Achievements:
Responsible for supervising multiple teams of individuals tasked with posting incoming mail.
Handled all client audits, as well as, answering their questions to ensure accuracy
Completed task on a daily/monthly basis
Point of contact for debtors and clients
Post, deposit and balance batches on a daily basis along wit meeting monthly/daily cut off deadlines
Supervised a staff of 65, which includes, timekeeping, vacation scheduling and disciplinary tasks, as well as, work scheduling and training
Tracked productivity metrics to be used by upper management for staffing and cost accounting
SKILLS
Microsoft Office 07 & 10
Windows XP
Data Entry 10-Key
FACs
Outlook
Internet Explorer 8.0
Basic Office Equipment