Management Network

Amir Ilbeig

****@******.*** www.linkedin.com/in/amirilbeig

713-***-**** P. O. Box 940276 Houston, TX, 77094 PROFESSIONAL SKILL SUMMARY:

Highly motivated and with over 15 years of experience in IT Service Delivery Management, IT Project Management, IT Network Infrastructure Management, IT Capacity and Availability Management, IT Security Management, strengths in Global Telecom and LAN/WAN Network Engineering and Planning, Design. An enthusiastic employee, who is attentive to detail, produces quality work and completes projects efficiently within time and budgetary constraints.

Design and install WAN (MPLS, Frame Relay, Point to Point) and MAN and LAN network and system configuration and Quality of Service (QoS) guidance and configurations for customers.

Perform network software, hardware upgrade and configure on Cisco router, switch, firewall, IDS, Cisco Wireless.

Provide extensive knowledge in technologies (LAN, WAN, VOIP, VPN and Security) for Cisco router and switch and firewall.

Consultations for network/computer problems and evaluation of new network/computer products. Comprehensive knowledge of EIGRP, OSPF, BGP, TCP/IP, Frame Relay, ATM, MPLS, VOIP, QoS, VPN, Wireless, VLAN, VRF, sub- netting, and Security policy to assure proper configuration and operation of the network.

Conduct performance studies of the network Cisco router and switch and firewall and the file servers and recommend methods of improvement.

Load balancing techniques for even distribution of the workload across all the workstations and Web servers and router/switch devices.

NETWORK SOFTWARE:

LiveAction software

WhatsUp Gold software

SolarWinds Network Management software

CiscoWorks and Cisco Prime LMS software

CA/NetQoS Performance software

Airwave Network Management software

NetXRay software

Sniffer software

WireShark software

Observer software

HP OpenView software

Concord software

Network Inspector software

Juniper Firewall Network Security Manager

LinkView Pro network analyzer software

NETWORK HARDWARE:

Cisco 7200 and 4000 Series Routers.

Cisco 3800/3600/2800/2600 Series Routers.

Cisco 3700/3500/2900 Series Switches.

Cisco CAT-5500 and CAT-5000 Switch with

RSM Router card.

Cisco 2500/5520 Wireless LAN Controller

PIX 501, 506, 515, 525 and ASA Firewalls and

IDS 4210 by Cisco.

Juniper Firewalls SRX

Cisco VPN 3000 Concentrator Series by Cisco.

Cisco AS5300 Access Server from Cisco

Cisco AGS+ and IGS Router from Cisco

Cisco Wireless Aironet 1100/1200/1300/1400

Aruba Wireless 310/320/330

Cisco VPN (3005, 3015, 3020, 3020)

concentrators.

TSU LT and TSU 100 CSU/DSU from Adtran

FT100S CSU/DSU from Motorola

MicoScanner from MicroTest

DSP-2000 Digital Cable Analyzer from Fluke

LanMaster 20 Link Tester from Psiber

Micom 20K and 5K for Data/Voice from Micom

COMPUTER LANGUAGES:

C, Fortran 77, Ada, Pascal, Plm86, sed/AWK,

Csh, sh, Assembly (Intel and Motorola)

SYSTEM SOFTWARE:

Cisco IOS command

OSPF and EIGRP routing protocol

UNIX C shell (CSH) and shell (SH) Command

Procedure

Digital Command Language (DCL)

Prime's Command Procedure Language (CPL)

Extensive use of Systems Services and

Technical Knowledge and Security Policy on

Cisco products and Linux computers.

INDUSTRIAL TRAINING/CERTIFICATIONS:

Training By: Global Knowledge, Cisco, MicroSoft, SkillPath, Sun MicroSystems, GeoTrain, ARG, IBM, Intel, Digital, Prime, University Of Houston

Project and Staff Management:

Feb-2010 – PMP Exam Prep Boot Camp

Jul-2009 – The 7 Habits of Highly Effective People

Apr-2008 – ITIL Foundation Bridging V2-V3

Oct-2007 – Effective Negotiating In Your Own Organization

Sep-2006 – ITIL IT Service Management Essentials

Dec-2005 – Management and Leadership Skills for New Managers

Apr-2001 – Managing Multiple Projects, Objectives, and Deadlines

Mar-2000 – Management Skills for IT Professionals

Aug-1982 – Leadership Effectiveness Workshop

Network:

Dec-2012 – Cisco Certified Design Associate (CCDA) Boot Camp

Nov-2008 – Cisco Advanced QoS (AQOS)

Nov-2005 – CCIE Boot Camp Routing and Switching

Feb-2004 – Building Cisco Multilayer Switched Networks

May-2003 – Cisco Deploying QoS for Enterprise Networks

Nov-1999 – Cisco Campus ATM Solutions

Apr-1999 – OSPF Design and Configuration

Dec-1998 – Cisco Voice Over Frame Relay, ATM and IP

Mar-1998 – Cisco Internetwork Troubleshooting

Feb-1998 – Cisco Internetwork Design

Mar-1997 – Advanced Cisco Router Configuration

Security:

Apr-2003 – Cisco Secure Virtual Private Networks (CSVPN)

May-2002 – 2604 Microsoft Security Clinic

Jul-2001 – Cisco Secure PIX Firewall Advanced(CSPFA)

Jul-2001 – Cisco Secure PIX Firewalls

Nov-1998 – FireWall-1 Security Administration

Aug-1997 – Cisco Router Security & Performance Tuning

Dec-1996 – Network Security Administration

Server:

Apr-1999 – Solaris 2.X Network Administration

Jun-1996 – AIX Advanced System Administration

Jun-1995 – RS/6000 Scalable POWERparallel(SP) System Hardware Training

May-1995 – RISC/6000 HW & AIX PD Training

Jan-1995 – Intel Supercomputers Site Support Training

Oct-1993 – AFS System Administration Training

Jul-1993 – Introduction To Backup Meister

Feb-1989 – VAX/VMS Version 5 Technical Update

Dec-1983 – Prime Primos Operating System Specialist

Aug-1983 – Prime System Administrator

WORK EXPERIENCE:

T-Systems North America, Houston, Texas 7/2010 – 4/2016 Global Network Capacity Management Manager/Engineer (BP Americas)

Play a key role in the successful delivery of Local Area Network/Wide Area Network Capacity Management services for Global Operations in over 100 countries including Data Centers in the US, in the UK, in the Germany and the Singapore location.

Delivered Quality of Service (QoS) guidance and configurations for Capacity Management on BP Global WAN links and LAN core switches.

Design, implement and configuring branch’s networks to connect to Data Centers.

Configuring and implementing routing and protocols such as EIGRP, BGP and OSPF.

Configuring and implementing Cisco Wireless Controller and access points.

Configuring and implementing VPN, such as GRE, DMVPN and IPsec VPN.

On the monthly base analyze BP Global network traffic for any abnormalities, and non business type of traffic and errors and potential issues.

On the monthly base to analyze the health of the BP Global network infrastructure.

Worked with LiveAction software team to develop Network Capacity Management web reporting.

Delivered the Information Technology (IT) global capacity management program successfully.

Delivered continuous improvement in capacity management process to improve service forecasts and budgeting exercises.

Assist with the evaluation of technical infrastructure plans and assignment to technical staff.

Delivered development of Capacity Management tool deployment design, configuration standards, and management strategy.

Coordinate the reconciliation of capacity management recommendations from various service providers.

Measure key service metrics to demonstrate that service levels delivered are in accordance with promise.

Ensure capacity services adhere to IT standards and facilitate the introduction of IT standards where appropriate.

Coordinate the assignment of projects related to capacity recommendations to technical staff.

Coordinate the assignment of project related network impact assessments to technical staff.

Delivered technical guidance and operational of the enterprise LAN, WAN, Security, and Telecom systems recommendations to business representatives.

Performed and delivered network captures and packet analysis as required by the business.

Solid understanding of network segregation and traffic analysis, VLAN, NetFlow, QoS.

Extensive knowledge of Cisco Catalyst 3750 & 4500 switches and Cisco 2900, 3900 routers and Cisco ASA 5500-series security appliances and Nexus 5000, 7000 switches.

Delivered and troubleshoot complex multi-vendor network issues in the LAN and WAN with my knowledge of core networking protocols, such as: TCP/IP, EIGRP, BGP, OSPF, DHCP, ARP, Domain Name System (DNS) and SNMP and NetFlow.

Provided support and worked directly with vendors, suppliers, end users and other IT personnel in a cross team capacity to analyze, design, recommend and implement new networking technologies.

Participated in the architectural review of BP Global network infrastructure to ensure it is designed using industry best practices and highly scalable to support growth.

Participated in the design and provided monitoring and auditing the networking of physical and virtual infrastructure.

Participated in auditing and approval of all network configuration changes in accordance with BP Change Control Management Policy.

BP Corporation, Houston, Texas 6/2006 – 6/2010

Global Network Capacity Management Manager/Engineer

Play a key role in the successful delivery of Local Area Network/Wide Area Network Capacity Management services for Global Operations in over 100 countries including Data Centers in the US, in the UK, in the Germany and the Singapore location.

Design, implement and configuring branch’s networks to connect to Data Centers.

Configuring and implementing routing and protocols such as EIGRP, BGP and OSPF.

Configuring and implementing Cisco Wireless Controller and access points.

Configuring and implementing VPN, such as GRE, DMVPN and IPsec VPN.

Delivered the Information Technology (IT) global capacity management program successfully.

Delivered continuous improvement in capacity management process to improve service forecasts and budgeting exercises.

Assist with the evaluation of technical infrastructure plans and assignment to technical staff.

Delivered development of Capacity Management tool deployment design, configuration standards, and management strategy.

On the monthly base analyze BP Global network traffic for any abnormalities, and non business type of traffic and errors and potential issues.

On the monthly base to analyze the health of the BP Global network infrastructure.

Coordinate the reconciliation of capacity management recommendations from various service providers.

Measure key service metrics to demonstrate that service levels delivered are in accordance with promise.

Ensure capacity services adhere to IT standards and facilitate the introduction of IT standards where appropriate.

Coordinate the assignment of projects related to capacity recommendations to technical staff.

Coordinate the assignment of project related network impact assessments to technical staff.

Delivered technical guidance and operational of the enterprise LAN, WAN, Security, and Telecom systems recommendations to business representatives.

Performed and delivered network captures and packet analysis as required by the business.

Solid understanding of network segregation and traffic analysis, VLAN, NetFlow, QoS.

Extensive knowledge of Cisco Catalyst 3750 & 4500 switches and Cisco 2900, 3900 routers and Cisco ASA 5500 series security appliances.

Delivered and troubleshoot complex multi-vendor network issues in the LAN and WAN with my knowledge of core networking protocols, such as: TCP/IP, EIGRP, BGP, OSPF, DHCP, ARP, Domain Name System (DNS) and SNMP and NetFlow.

Provided support and worked directly with vendors, suppliers, end users and other IT personnel in a cross team capacity to analyze, design, recommend and implement new networking technologies.

Participated in the architectural review of BP Global network infrastructure to ensure it is designed using industry best practices and highly scalable to support growth.

Participated in the design and provided monitoring and auditing the networking of physical and virtual infrastructure.

Participated in auditing and approval of all network configuration changes in accordance with BP Change Control Management Policy.

Stanford Financial Group, Houston, Texas 6/2000 – 6/2006 Global Network Manager/Engineer

Designed and implemented and manage LAN/MAN/WAN network technologies for Data and Voice and Wireless and Security for over an across 29 companies in 15 different countries.

Reviewed the contracts and effectively negotiated for Network and Security hardware, software and service providers, providing the best price/performance ratio.

Developed, rolled out and executed new Network and Security technologies designed with measurements, ensuring organizational success.

Extensive knowledge of Cisco Catalyst switches (models 6500, 4000, 3500, 2900) and Cisco routers (models 7500, 7000, 7200, 3800, 3600, 2800, 2600, 2500, AS5300, AGS+) and IP routing protocols EIGRP, IGRP, RIP and OSPF and Access service protocols (XTACACS, TACACS+ and RADIUS) and experienced Satellite connection.

Designed and installed Cisco Wireless Network.

Managed several large network projects.

Designed and Configured/Installed Cisco Router/Switches for Frame Relay and ATM and MPLS for Data and Voice for WAN/LAN connection in the following locations: USA, Canada, Aruba, Equador, Mexico, Panama, Peru, Switzerland, Venezuela, and Caribbean Islands.

Designed and implemented IP address scheme that utilized private addressing for new LAN/WAN encompassing 15 countries and 95 offices across the United States and outside of USA. The addressing scheme included the LAN at each of the 95 locations and created the base configuration for new routers at all locations.

Engineered, procured, configured and installed over 95 new WAN/LAN nodes in support of the company’s build- out throughout the United States and Canada, Aruba, Ecuador, Mexico, Panama, Peru, Switzerland, Venezuela, Caribbean Islands. Nodes consisted of Cisco routers (7200’s, 3800’s, 3600’s, 2800’s, 2600’s and 1600’s) and associated LAN switches (Cisco Catalyst 6500, 4003, 3500, 2820's, 2924's) and Cisco PIX Firewall (525, 515, 506, 501) and Cisco Wireless Aironet (1100, 1200, 1300, 1400) and Cisco VPN (3005, 3015, 3020, 3020) concentrators.

Designed and installed gigabit backbone core and distribution layer switches (model 6500) with 100 meg to the desktop from access layer switches (models 4000, 3500, 2900). Designed and implemented VTP domain and VLAN structure for entire LAN that consisted of 750 switches.

Providing a wide varieties of Internet access (Corporate access, Dialup access, VPN, DNS, Web hosting and

Sun/Solaris Installation and Maintenance and Administration and setting up Modems and network Printers.

Negotiated Telecommunication (Data and Voice) services for both Domestically and Internationally.

Design and developed the corporate disaster recovery plan for both Data and Voice connection.

Optimized network availability and performance of all network and system resources.

Experience in writing and implementing computer security programs and policies.

Designed and Installed/Configured Cisco VPN with VPN client software and configure VPN connection from the Internet.

Designed and installed servers for SAP and Oracle applications.

Extensive knowledge and hands on experience analyzing or reviewing events from firewalls, IDS, HIPS, Windows AD event logs, syslog, anti-virus, virtual machines, file integrity, and vulnerability scanners.

Evaluated network usage and developed hardware/software solutions to increased network performance.

Preventative maintenance, proactive system administration, performance tuning.

Design/Configure QoS on the Cisco router to provide faster response for PeopleSoft users.

Registered and maintained over 107 Domain Name at Network Solutions.

Designed and installed Caribbean Airline (www.flycsa.com) network at over 20 location.

Standard Naming Conventions – Designed and established and promulgated principle of DeviceType-LOCATION-UNIQUENESS as a standard for naming all devices including servers, desktops, printers, and network and telecom devices.

Extensive knowledge of network security architecture components (e.g. Firewalls, VPNs, RSA Secure ID) and management of these components.

Briefed CIO’s, directors, managers, and technicians on Cisco networking products.

Experience in analyzing intrusion events in a large enterprise environment.

Mentored junior engineers and provided on-site technical training for networking team on current networking technologies (VOIP, firewalls, virtual private networking, content networking, load balancing, IP telephony, quality of service, and optical/SONET solutions).

PGS Tensor, Houston, Texas 1/1995 – 6/2000

Global Network Manager/Engineer

Design, plan, installation and configuration of LAN/MAN/WAN network technologies.

To make Tensor be the FIRST in PGS to implement the VOIP connection between Cairo/Egypt office and Houston/Texas office with Cisco Hardware/Software, this saved the company the $85000 per year for long distance calls.

To make Tensor be the FIRST in PGS to convert from share 10mbs Hub to dedicated 100/10mbs VLAN switch network technology.

To make Tensor be the FIRST in PGS to implement the Sun NFS RAID File Server with hot swap and failover capability.

The Cisco router and FireWall-1 and the DMZ area that I installed and configured passed successfully the Security Penetration Analysis done by Sprint Paranet security audit group.

Designed/Installed and connected the network hardware that needed to move the PGS Reservoir from Richmond office to Dairy Ashford office.

Addition to support PGS Tensor network I have been supporting the connectivity of the following office to PGS WAN network:

PGS Reservoir network

PGS Data Management network

PGS Exploration network

PGS Compass network

Configure/Install Cisco Router/Switches for Frame Relay and ATM and VOIP for WAN/LAN connection between Houston and Oslo and London and Perth and Cairo office.

Cisco router administration Including Cisco 7200, 2500 and 3600 and AS5300 series and expert knowledge of Routing protocols(RIP, IGRP, EIGRP), Access service protocols (XTACACS, TACACS+ and RADIUS) and experienced Satellite connection.

Install/Configure Cisco Secure and SecureID card.

Experience in analyzing intrusion events in a large enterprise environment.

Designed and configured telecom circuit technologies such as PRI’s, SIP, lease lines, MPLS, 1FBs, and DIDs

Designed and implemented dial-in access using Cisco AS5300, DHCP, and TACACS+

Providing a wide variety of Internet access(Corporate access, Dialup access, DNS, Web hosting )

Sun/Solaris Installation and Maintenance and Administration.

IBM/AIX Installation and Maintenance and Administration.

Utilizing NFS, Yellow Pages/NIS, DNS, Sendmail, and TCP/IP.

Experience in the building of kernels and resolving software and hardware problems.

Optimized network availability and performance of all network and system resources.

Experience in writing and implementing computer security programs and policies.

Install/Configure Check Point FireWall-1 software and configure VPN connection from the Internet.

Internet security and firewall setup (IPfirewall, IP Filter, TCP wrappers, SATAN, Tripwire, TACACS, etc.)

Security patches, checking for insecure passwords, secure session software (SSH, STEL), encrypted file systems for UNIX and DOS/Windows, COPS, maintaining user awareness of security issues

Adding and Setting up Modems and network Printers.

Experience and working knowledge of PBX, carrier networks, voice mail, and video conferencing technologies and the capacity to manage telecom, network, and voice providers.

Preventative maintenance, proactive system administration, performance tuning.

Designed/Configured QoS on the Cisco router to provide faster response for PeopleSoft users.

Designed and implemented DHCP throughout the corporate Intranet work and configured and maintained ISDN dial backup for critical sites.

Exxon, Houston, Texas 5/1993 – 1/1995

Senior Network/Systems Engineer (EUTeC-Systems, EUTeC-EPR/RGC-GDA)

Employed as a Senior Network/System Engineer involved in primary design and install and system trouble- shooter for Sun/SunOS and SGI/IRIX and IBM/AIX and VAX/VMS network of 97+ nodes and servers.

Responsible for System Security, Error Handling, System Tuning, Memory Management, installation and maintenance of computer software and network and writing program for System Operation Department.

Sun/SunOS/Solaris UNIX System/Network Administrator.

Sun/SunOS/Solaris Installation and Maintenance.

SGI/IRIX System/Network Administrator.

SGI/IRIX Installation and Maintenance.

AFS System Administrator.

AFS Installation and Maintenance.

Utilizing NFS, Yellow Pages/NIS, sendmail and TCP/IP.

Experience in analyzing intrusion events in a large enterprise environment.

Experience in the building of kernels and resolving software and hardware problems.

Optimized network availability and performance of all network and system resources.

Experience in writing and implementing computer security programs and policies.

Adding and Setting Up Modems and Printers.

Preventative maintenance, proactive system administration, performance tuning.

Knowledge System hardening concepts and techniques. EDUCATION:

Bachelor of Science in Computer Technology from University Of Houston, Houston, Texas. Associate of Arts in Pre-Engineering from Southeast Community College, Fairbury, Nebraska. REFERENCES:

References are available on request.

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