Windows Server Active Directory
Resume:
Jason L. Polk
**********@*****.***
https://www.linkedin.com/in/jason-polk-984a5466
I am a dynamic technology leader with a proven track record of delivering innovative technology solutions that drive individual and team growth, performance and profitability for organizations. I have over 2 decades of experience in the installation, configuration, operation, implementation, evaluation, restoration and troubleshooting of communications equipment and systems. My technical and tactical background in leadership, organization & project management and training represent a unique combination of disciplines that I have invested in myself for global opportunities to lead IT teams. I have managed military as well as contractors. Twenty years of military experience and hands-on training has instilled lasting habits of stress management, time management, and punctuality. I would like to experience a challenging career in the IT field using my current skills and experience. My interests include Network/System Administration and onsite technical support in hardware and software.
Certifications:
EC-Council Certified Ethical Hacker (CEH) MCSE Desktop Infrastructure 2012(C*)
MCSE Server Infrastructure 2012(C*) MCSE Private Cloud MCSA Windows Server 2012(C*) MCSA Windows 8 CompTIA Network+
Training
●EH Academy Cyber Security & Hacking Course
●EH Academy Computer Hacking Forensics Investigation
●LAN hardware/software administration, design, installation and configuration
●MS Windows 2008/2012 Server, Exchange Server, IIS Server administration, Active Directory, RADIUS Server accounting and administration
●MS Windows 2007 desktop/workstation operating systems
●TCP/IP Ethernet Networking, DHCP and static IP addressing,
●Symantec Antivirus Corporate Edition
●Help Desk / end-user LAN/Hardware/Software support
●System Documentation, Inventory and SOP and policy creation
●Cisco Routing Network Theory and Practices Academy
●Unix/Solaris operating systems
●DoD Sys Admin/Network Manager Security Certification Course
●Database Management Systems Course
●Interconnecting Cisco Networking Devices(ICND)
●70-410Installing and Configuring Windows Server 2012
●70-411 Administering Windows Server 2012
●70-412 Configuring Advanced Windows Server 2012 Services
●70-413 Designing and Implementing a Server Infrastructure
●70-414 Implementing an Advanced Server Infrastructure
●70-415 Implementing a Desktop Infrastructure
●70-416 Implementing Desktop Application Environments
●70-246 Monitoring and Operating a Private Cloud with System Center 2012
●70-247 Configuring and Deploying a Private Cloud with System Center 2012
●70-294 Planning and Administering a Microsoft Windows Server 2003 Active Directory Infrastructure
●70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment
●70-210 Installing, Configuring, and Administering Microsoft Windows 2000 Professional
●70-298 Designing Security for a Microsoft Windows Server 2003 Network
●70-299 Implementing and Administering Security in a Microsoft Windows Server 2003 Network
●70-293 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
●70-219 Designing a Microsoft Windows 2000 Directory Services Infrastructure
●70-297 Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure
●70-217 Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure
●70-215 Installing, Configuring, and Administering Microsoft Windows 2000 Server
●70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
●220-302 A+ Operating Systems Technologies
●220-301 A+ Core Hardware
●A+ Basic Networking
●Object-Oriented Analysis and Design with UML
Work Experience
Service Desk Team Lead
Jan 2012-Feb 2015
NATO Communications & Information Agency
Joint Force Command HQ-Brunssum, The Netherlands
Supervised and trained a team of 10 in customer support operations, basic network operations, planning and procedures
●Responsible for the installation, operation, and maintenance of NATO Secret and Unclassified systems.
●Coordinates local user requests within the Change Management process.
●Facilitates Information Systems and user familiarization training.
●Provides telephonic Information Systems support to users to include prioritization of ADP issues.
●Managed the installation, configuration, administration & troubleshooting of Microsoft Windows 2008 and 2012 Servers.
●Implemented & configured Active directory services on Windows 2008 and 2012 servers.
●Managed over 10,000 annual trouble tickets thru Magic.
●Provided direct support to over 800 users and 1600 desktops using Dame Ware.
●Managed domain migration from login name/password to CAC/PIV enabled logon.
Instructor
Mar 2010-Jan 2012
Army School of Information Technology
Ft Gordon, GA
●Instructed students in subject areas of A+, TCP/IP, and routing protocols
●Instructed students on how to configure and troubleshoot Cisco routers and switches.
●Educated students on the foundations of CISCO Routers, Switching and Interconnecting CISCO devices
●Provide training to students on how to subnet using IPv4 IP addresses, determine and setup networks.
●Trained soldiers on all Security + domains as required by DOD 8570 to include: Network Security, Compliance and Operational Security Threats/Vulnerabilities, Application Data and Host Security, Access Control, Identity Management and Cryptography, Public Key Infrastructure Certs and Authentication Process.
●Administered performance based exams; assessed and analyzed student performance
Senior Network Administrator
Jan 2008-Feb 2010
DISA-Central Field Office
Naval Support Activity, Bahrain
●Designed and implemented low cost infrastructure upgrade to existing facility and extended 7 networks to a newly built facility
●Performed system vulnerability scans, identified and remediated weaknesses minimizing threats
●Deployed new backup system for classified and unclassified data storage retaining data recovery
●Managed firewall VPNs providing CONUS control centers with network monitoring capability
●Drafted detailed network diagrams easing troubleshooting and enabling configuration control
●Oversaw management of four Local Area Networks, 32 servers and 83workstations
●Accounted for $3 Million facility ADP equipment and coordinated life cycle replacements
●Detected and defeated hostile foreign network attack preventing $1.8 Million in damages
●Managed PIX, Raptor and Cyber-Guard boundary firewalls enabling defense-in-depth.
●Developed project plans, assigned and prioritized the work of other network specialists, and oversaw the implementation of project activities.
●Managed various projects scheduling activities, resources, progress/status, and reporting.
●Planned and coordinated systems design, acquisition, testing, installation and support.
●Configured front-end processors, switches, and routers; monitored network performance; analyzed network traffic patterns; and installed network fixes and upgrades.
●Diagnosed and resolved network problems.
●Ensure rigorous application of information security/information assurance policies, principles and practices in the delivery of network services.
Software Analyst Team Lead
Aug 2005-Dec 2007
JTF-GNO/DISA
Arlington, VA
●Liaison between vendor, vendor technical support and Network Support Staff.
●Managed the DoD’s only Ant-Virus Helpdesk.
●Supervised 6 senior government contractors.
●Assist the sections Branch Chief with overall decisions.
●Assigned daily and weekly tasks.
●Maintained helpdesk phone and email logs.
●Ensured that daily and weekly antivirus software updates are posted to website.
●Managed quarterly antivirus vendor training.
●Analyzed malicious code and prepares fix action to disburse to the entire DoD.
●Created network security policies that are in use by the DoD community.
Senior System Engineer
Jul 2002-Jul 2005
US Southern Command
Miami, Florida
●Managed over $13 million of the organization’s IT equipment.
●Production (24x7) Solaris 9i administrator for supported command and control systems.
●Created and modified primary storage structures and objects.
●Created user accounts and maintained system security.
●Created and resolved trouble tickets using Remedy.
●Provided active directory system administration and customer service support for the organizations Windows 2000/2003 and Unix Based domains.
●Resolved network and software problems.
●Installed and configured software.
●Assisted software developers in trouble shooting custom built applications that may have affected other applications or hardware
●Ensured that the customer’s problems were being resolved in a timely manner.
●Displayed a systematic well-organized approach to assessing needs, assigning priorities, performing installs, updates and repairs with all parties involved in a project.
●Created and updated Standard Operating Procedures.
●Monitored and managed system hardware and database disk space.
●Worked closely with the engineering team to resolve hardware and software problems.
●Performed system backups using VERITAS 9.0 Backup Exec.
●Directed the installation of database software to correspond the with the engineering teams downtime schedule.
●Correlated downtime with other engineering teams to schedule installation and configuration of hardware/software.
Education
●Three years of college towards Bachelors of Science in Information Technology
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