Medical office receptionist/office assistant

Heather Meyer

Edmond, Oklahoma – 405-***-**** – *******@*****.***

Objective Currently seeking a position in customer service. I have over 10 years’ experience in lease management. I have an unwavering commitment to customer service with the ability to build relationships, resolve complex issues and win client loyalty. I wish to create a relationship/partnership with the company I join that builds on problem solving, I am an attentive listener, and use tact and diplomacy to find a common ground and achieve a win-win outcome. Experience Medical Office Assistant

Dallas Family Medicine, Salem Oregon

May 2016 thru June 2016

● Schedule patient appointments

● Check patients in and out

● Collect co-payments

● Filling

● Answer multi-line phones

Assistant Leasing Manager

Montagne Development, Salem Oregon

February 2009 thru February 2012

● Train and hire all new leasing staff

● Maintain personnel files

● Maintain tenant tile

● Collection of rent/bookkeeping

● Maintain leger/files

● Manage all tenant complaints

● Issue all legal notices pertaining to leases

● Represent company in all court appearances

● Ensure leasing property maintains appearance at all times Leasing Agent

Spring Mountain Apartments, Salem Oregon

March 2007 thru February 2009

● Pre-qualify all tenants

● Show vacant units

● Ensure timely collection of rent payment

● Maintain all tenant files, making sure all is correct and up-to-date

● Answering multi line phone system

● Lease signing

● Keep all property notices posted and up-to-date

Customer Service Representative

David Power Washing, Albany/Salem/Corvallis, Oregon June 2003 thru January 2007

● Provide excellent customer service

● Resolve customer complaints

● Quoted detailing prices/services

● High Sales average

● Worked as a team player to create great work atmosphere Skills

● Data Entry

● Records Management

● MS Word and Excel proficient

● Multi phone use

● Complaint Handling/Dispute Resolution

● Excellent Customer Service Skills

Education

McNary High School, Salem, Oregon

2001-2005

References upon request

2 Heather Meyer

Edmond, Oklahoma – 405-***-**** – *******@*****.***

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