Customer Service Technician

Clayton Swope

Field Technician - Good Cents INC

Chicago, IL

********@*****.*** - 773-***-****

WORK EXPERIENCE

Field Technician

Good Cents INC - 1997 to Present

Installer for DLC switch control responsible for installing and or removing approximately eight to ten switches per day

• Completes monthly, quarterly, and annual reports

• Communication daily to both residential customers and business customers

• Maintains truck provided by company, responsible for equipment

• Map and route daily schedules, complete progress reports daily Field Technician

Preferred Entertainment Cable Co - 1994 to 1995

Assembled roof top Antennas

• Trouble shoot problems with both residential and business cable issues

• Handled cash and completed progress reports

• Installed cable devices, roof top antennas, cable boxes, wires

• Maintained tools supplied by company

• Provide customer service to cable customers

EDUCATION

Refrigeration

Coyne American Institute

1996

ADDITIONAL INFORMATION

Skills

• Over sixteen years experience in the field as Field Technician

• Trained on safety and tag out and lock/out training

• Certified as a Type III HVAC Technician

• Extensive knowledge of DLC switch control Installation

• Certification in Heating, Air conditioning and refrigeration

• OSHA trained and certified

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