Customer Service Sales

Carolyn Neeb 519-***-****

**-** ********** **** *********, ON N2E 1L5 ***********@****.**

OBJECTIVE: To obtain a permanent full-time position with the opportunity to utilize my existing skills while meeting new challenges

SKILLS SUMMARY

Ambitious, competent, hard-working, organized, and dependable

Friendly and professional phone manner; excellent customer service skills

Effective communication and interpersonal skills

Trustworthy, honest, dedicated, and bondable

Supportive team member with the ability to complete tasks independently

Proficient in Microsoft Word, MS Office, Homeinfo, and Prism Programs

Creative with product displays

EMPLOYMENT HISTORY

Overnight Stock Associate, Wal-Mart, Kitchener, ON Nov 2009-Present

Unpack, organize and place new product on the shelves in a timely manner

Ensure all product is in the proper place

Responsible for changing end and aisle displays

Tidy the area that was worked and have it looking fresh to start the day

Line Worker, Maple Leaf Foods, Ayr, ON April 2009

Sorted chicken on the line

Pulled unwanted product off the line

Bagged and boxed the product

Built and labelled skids

Sales Associate, Ayr Home Hardware, Ayr, ON 2009-2010

Winterburn Forest Hill Home Hardware, Kitchener, ON 1995-2005

Williamsburg Home Hardware, Kitchener, ON 2005-2007

Assisted customers with product inquiries both in the store as well as on the phone

Ordered stock from sales representatives and Home Hardware for designated departments

Responsible for merchandising creative product displays

Ensured weekly product and sale orders were transmitted and sent to head office

Handled cash, credit and debit transactions; processed returns and bank deposits

VOLUNTEER EXPERIENCE

Girl Guides of Canada, Kitchener, ON

Brownie Leader, Public Relations Representative, Sparks Leader 2004-Present

Forest Hill Park Renewal Committee, Volunteer, Kitchener, ON 2002-2008

KW Friendship Group for Seniors, Friendship Partner, Kitchener, ON 2001

EDUCATION

Recreation & Leisure Services (Pending), Conestoga College 2002-2006

OSSD, Forest Heights Collegiate Institute 1992-1997

REFERENCES AVAILABLE UPON REQUEST

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