Active Directory Windows Server

Mohammed Yousuf

IT Administrator - System Support

Flushing, NY

****.***@*****.*** - 929-***-****

Over 4 years of experience in Information Technology and involved in Windows and Unix System Support and Administration

• Experience with upgrading and maintaining servers as well as desktop work stations.

• Experience with support of core desktop applications such as MS-OFFICE Suite, ADOBE, Antivirus and other desktop related issues on internally developed and third party applications.

• Experience with remote Connectivity support for PDAs, laptops, tablets and smart phones.

• Experience with installing software and requested applications on workstations.

• Experience with networking such as firewalls, routers, switches etc.

• Experience working on service requests with the software provider (IBM and Microsoft)

• Experience with Windows Server 2008/2012 Active Directory and Light exchange management.

• Experience with design, implement and manage Active Directory environment based on Windows Server technology.

• Comfortable in working independently as well as a team member

• Excellent multitasking, problem solving and resource management skills

• Passionate to acquire new skills and adapt them to deliver results

• Excellent time-management and communication skills

• Confident and patient worker with an ability to develop and maintain professional rapport with colleagues and clients through effective communication.

• Technical knowledge of how computers work, including its software, hardware and networking components.

• Experience with regular software backups and deploying regular security updates.

• Technical documenting skills.

• Strong knowledge of Desktop/Laptop. Printers, peripherals, graphic cards, CISCO phones and network cards.

• Experience with ticketing systems.

• Experience being in and around data centers and data center best practices.

• Basic understating of Database (Oracle).

Authorized to work in the US for any employer

WORK EXPERIENCE

IT Administrator System Support

Nidsan Shipping Inc - New York, NY - August 2014 to Present

• Responsible for system administration & Desktop Support of the shipping company

• Upgraded from Windows server 2008 to Windows Server 2012 R2

• Installed image workstations ( Ghost, windows deployment services )

• Provide technical assistance to branches and back-office staff in the use of computer hardware and software.

• Assist users with shipping software issues as a predefined lead of software applications for both shipping and accounting

• Enable remote access to outlook and active directory for overseas offices.

• Manage user accounts and maintain email system.

• Creating and proving employee ID and pwd to each workstation.

• Diagnose and resolve day to day operations issues.

• Implement backup and recovery policies procedures when needed.

• Efficiently handle the maintenance of LAN/WAN Cisco routers for data and voices for network traffic. System Support Technician

Continental Hospitals Pvt Ltd - Hyderabad, Andhra Pradesh - February 2012 to June 2014

• Responsible for Imaging, troubleshooting and preparing new and refurbished Dell, HP and IBM computers for use in medical labs.

• Duties included imaging with Zen works & Ghost and testing in-house Lab Corp proprietary software.

• Repaired and refurbished approximately 3,000 PC's.

• Daily task included writing technical documents, Imaging PC's and recording hardware and software failures in Microsoft Excel.

• Updated existing systems and applications with improved functions to enhance overall productivity

• Prepared and maintained necessary paperwork related to projects undertaken by the organization

• Provided cost-effective solutions for data security and backup

• Negotiated with the suppliers and supervised the hardware purchased for clients TECHNICAL SKILLLS

• Knowledge in Windows and Unix Server administration.

• Strong knowledge of MS Office Suite, VMware.

• Operating systems such as Windows (all variants), LINUX, MacOS, Android.

• Dell servers and desktops, Sony and HP workstations

• Knowledge in networking tasks such as firewalls, routers, switches, antivirus software etc.

Contact this candidate