Assistant Customer Service

RESUME

NUR SYAFIKAH BINTI AHMAD ARIFFIAN

BLOK C TINGKAT 15 UNIT 3

LAKEVIEW APARTMENT

TAMAN JASA PERWIRA

***** **** *****

SELANGOR

PERSONAL DETAILS

Permanent Address : Blok C Tingkat 15 Unit 3

Lakeview Apartment

Taman Jasa Perwira

61800 Batu Caves

Selangor

IC Number : 920***-**-****

Date of Birth : 13th June 1992

Age : 24 years old

Nationality : Malaysian

Race : Malay

Religion : Muslim

Marital Status : Single

Phone Number (H/P) : 016-******* / 017*******

Office : -

Home : 07-5549032

Email : **************@*****.***

EDUCATION

Jan 2008 – Dec 2009 : SPM

Sek. Men. Keb. Kangkar Pulai,

81110 Kangkar Pulai

Johor

Jan 2005 – Dec 2007 : PMR

Sek. Men. Keb. Sri Skudai

81300 Skudai

Johor

WORKING EXPERIENCE

March 2015 – June 2015 : Assistant Site Supervisor (Laundry Plant)

MAS AERO SERVICES SDN BHD

3rd Floor, Admin Building 1,

Mas Complex A, Lapangan Terbang Subang

47200 Subang, Selangor

Job Responsibilities : monitor staffs and also the incoming and outgoing of towels, Delivery Order, checking and keying the

Foreign workers pass, answerable to the supervisor

March 2014 – February 2015 : Customer Service/Clerical Work/Data Entry

KPJ Rawang

Job Responsibilities : Answer all incoming and outgoing calls

Entertain all customers at the counter

Achieve KPI and answerable to the supervisor

and the manager

Billing

Key-in-patients-data in the computer system

January 2013 – February 2014 : Management Trainee

CTIC Corporation

Job Responsibilities : Follow up case from Telekom Malaysia(Final Case)

January 2012 – Disember 2012 : Clinik Assistant

Klinik Kaymedic

Batu Caves

Selangor

Job Responsibilities : Administration and Physician Assistant

January 2011 – May 2011 : Sales Assistant

TeeToo(M) Sdn. Bhd

Job Responsibilities : Create design and promote people to buy accessories and dress

January 2010 – Disember 2010 : Sales Assistant

My Phone Sdn. Bhd.

Taman Universiti

Johor

Job Responsibilities : Selling hand phone of all brands and handphone

Accessories

SKILLS

Computer : Microsoft Office (Word, Excel, Powerpoint,

Windows 2007), Microsoft XP Profesional,

Internet, Blog wordpress, Adobe Flash)

Language : Malay and English.

ACTIVITIES

Games : Bowling

: Swimming

CHARACTERISTICS

1.Self Discipline in all manner

2.Ready to learn a new knowledge

3.Hardworking

4.Good teamwork

REFERENCES

1.Prof. Madya Dr. Mohd Yazid Bin Yahya (No hp: 019-*******)

Pengarah Komposit

Blok P23, Pusat Komposit

Fakulti Kejuruteraan Mekanikal

Universiti Teknologi Malaysia

81310 Skudai

Johor Bahru

2.Dr. Mohd Nadzri Jaafar (No. hp: 016-*******)

Ketua Jabatan

Jabatan Pengurusan Harta Tanah

Fakulti Kejuruteraan dan Geoinformasi Harta Tanah

Universiti Teknologi Malaysia

81310 Skudai

Johor Bahru

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