Manager Sales

Patrick H. Phillips

***** ******** **** ******, ********** 95220 832-***-**** ************@*****.***

Profile

Experienced professional with 15+ years in managing complex manufacturing and warehouse operations in a variety of industries including fresh-frozen fruits and vegetables, finished and frozen bakery products, dairy products, and aloe vera base stocks. Clear and consistent record of designing and implementing process improvements that significantly reduce manufacturing costs and production and inventory losses while reducing safety recordable incidents. Thorough knowledge of line-production processes, packaging design and manufacture, shipping, receiving, and issuance of product to manufacturing. Skilled in implementing Statistical Process Control, LEAN manufacturing principles, and innovative quality-assurance programming. Excellent interpersonal communication and presentation skills. Adept in working with vendors and customers to ensure compliance with all contract terms and product specifications.

Manufacturing Operations Management Warehouse Operations Strategic Planning

Process Improvement Statistical Process Control Strong Analytical Skills Best Manufacturing Practices Quality Control Inventory Systems Design Shipping & Receiving Management Team Building Product Development Developed Evacuation Plan Cost Control Production Scheduling Packaging Design & Manufacture Purchasing Safety

Professional Experience

COTTAGE BAKERY – LODI, CA 2011-Present

Value Stream Leader (Line Management)

Developed a team to produce decorated iced cakes.

Reduced previous year run on one SKU by 300 K. Built trust in the team, coached and developed members from the team for promotions to leader levels.

Collaborated with R/D in the development of new products for our customers.

Team member of the Ergonomic and Safety team.

Trained the 103 team members for a 99 % completion of the 28 topics in Safety and Quality. Create systems for a lean environment and had cost savings in FY14 of 427 K as of Oct.

Camelot Desserts – Sugar Land, Texas 2000–2011

A manufacturer of frozen desserts serving almost all major grocery chains with operations in Texas, revenues of more than $50 million, and more than 250 employees.

Warehouse Manager, 2009–2011

Sought and accepted a lateral transfer to manage warehouse operations to gain experience with shipping, receiving, and issuance of materials to the floor. Direct the work of a warehouse crew of 17 through two supervisors and two other salaried direct reports. Work closely with corporate purchasing to source high-quality, cost-effective materials and administer scheduling. Coordinate warehouse operations with production to ensure efficient plant operations and with sales to ensure prompt order fulfillment. Coordinate safety programming for the warehouse operation.

Key participant in development and implementation of a new Material Replenishment Program (MRP) that has significantly enhanced the ability to schedule efficiently to meet sales requirements.

Initiated planning to control overtime to yield significant savings in operating costs.

Member of the ERT (Emergency Response Team).

Implemented changes in procedures for issuing materials to the manufacturing floor, introducing mobile communication devices to warehouse staff that enables direct delivery to the floor and a significant reduction in inventory control issues. Current inventory was within $35,000 of the $7 million total value, a significant improvement over previous inventories.

Designed and implement weekly safety meeting for each department.

Work closely with R&D on new product development, test runs, and packaging design and procurement.

Production Manager, 2004–2009

Led a team of 9 supervisors and 275 hourly employees that included 3 mix-and-bake crews, a muffin line, and 5 production lines for finished cakes on three day shifts and two night shifts. Scheduled production based on sales reports, coordinated with the production supervisor to establish daily production needs, ensured maintenance and sanitation managers supported plant production needs, and developed strategies for use by plant managers and their staffs.

Introduced LEAN manufacturing principles and empowered production teams by developing teams with leaders in each plant area.

Designed and implemented a spreadsheet-based tracking system to monitor loss or overuse of product on each line that enabled feedback to line supervisors and rapid remediation.

Reduced the loss on the muffin line from 10% to 2% to save $260,000 annually.

Conducted an analysis that enabled reduction of oil used in greasing pans by 12% to 15%.

Tracked the use of staff form different SKUs, defined equipment and personnel needs, and created an advanced planning tool that avoided over-scheduling.

Organized the safety committee with team members from many departments which reviewed plant safety.

Developed safety evacuation plan and safety shoe program bring down the OSHA recordable.

Production Supervisor, 2000–2004

Developed and implemented a second shift production line, hiring and training new employees and working closely with R&D to develop new products. Trained new supervisors and assisted in developing and implementing Good Manufacturing Practice (GMP), Safety awareness throughout the plant.

Proposed successful new initiatives to increase control of the production process while keeping Safety and Quality in the fore front.

Used increased automation to reduce staffing requirements for the muffin line from 70 to 25.

Embassy Packing, Inc. – McAllen, Texas 1997–2000

A producer of blended and single-item frozen fruits and vegetables, the firm’s clients included HEB, Birdseye, and VIP.

Quality Assurance Manager / Production Manager

Began employment as an Assistant Plant Manager and was promoted to Quality Assurance Manager at 3 months. Implemented programs to increase control of production, hired and evaluated employees, and worked with customers and the QA Department to ensure products met customer specifications. Troubleshot computer problems and set up computers and peripherals for users.

Established Statistical Process Control (SPC) methods enable monitoring production line efficiency and product quality.

Implemented fine tuning of motors and digital controls to enable feedback during production.

Initiated record tracking via an Access database.

ALOE CORP 1993-1996

Trainer/Supervisor (1996)

Trained new employees on the proper operation of the processing equipment.

Setup recipes on PC, installed Alan Bradley units on Freeze Dryers, and programmed Powers controllers on Evaporator Unit.

Scheduled production crews based on the sales forecast.

Worked with maintenance to repair equipment and schedule pre-maintenance.

Assistant Production Manager (1993 – 1996)

Supervised the production of raw aloe Vera into a high-quality finished product for the wholesale market while retaining the medicinal and natural therapeutic qualities.

Supervised production, scheduling and inventory staff while coordinating with Quality Control, Maintenance, Sales and Harvest departments located in the United States, Mexico and Korea.

Completed daily production reports to the Production Manager and General Manager, and Safety Chairman.

HYGEIA DAIRY COMPANY Harlingen, Texas 1989-1993

Ice Cream Plant Supervisor

Supervised all phases of production, including calculating mixes, mixes program, packaging, controlling production-loss, and clean up.

Performed supervisory responsibilities such as performance evaluations, schedule management, employee meetings, material purchasing, and developed computer programs for various tasks.

Education

Texas A&M University B.S. in Dairy Science

University of Texas – Pan American

Continuing education in database programming, COBOL programming, and computer information systems.

Certifications

Texas Professional Sanitarian

HACCP Certified

CERT Certified Member

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