Administrative Assistant

Gloria Azcona

*** ******* **** *****, ***********, NC 27560

p: 239-***-****, e: ********@*****.***

Objective

Administrative Assistant

Experience

Intake Coordinator March 2014 – May 2016

Behavioral Health Partners of Frederick- a program of Frederick Regional Health System and Sheppard Pratt Health System

Frederick, Maryland

Verified Medicaid insurance eligibility

Completed intakes and entered data for new patient accounts in IDX computer system

Coordinated new patient accounts and fostered positive relationships with public school counselors and Frederick Memorial Hospital case managers

Processed internal referrals for therapy and psychiatry appointments

Acted as Spanish interpreter

Operations Specialist August 2012 – March 2014

Plan Ahead Events-Metro DC

Frederick, Maryland

Lead management and communications for Plan Ahead Events Metro-DC. Plan Ahead Events is a corporate meeting and events management company, serving clientele worldwide.

Database and lead management

Online/On-site registration and website creation and management

Data Specialist and Coordinator July 2003 – May 2012

Children’s Advocacy Center of Collier County

Naples, Florida

The Children’s Advocacy Center of Collier County is a non-profit organization.

Worked closely with the Department of Health helping them pilot their new system programs. Facilitated their training program, security testing, hotline reporting, emergency notification system, and Child Protection Team Information system. Served as a Spanish language interpreter for child victims of abuse and their families during forensic interviews and medical exams.

Skills

Data analysis, business development, budgets, program management, Microsoft suite (Word, Excel, Access), fluent in Spanish and strong data entry

Education

University of Texas and Boston University – Business/Spanish Program

Volunteer

St. Vincent DePaul Society – Served as Spanish language interpreter, completed client intakes to assess funding needs regarding eviction notices, security payments, utilities shut-offs, prescriptions and other needs.

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