Customer Service Sales
Resume:
CASSANDRA L. KIDD
Irvington, NJ 07111
SUMMARY:
Energetic, results-oriented individual possessing strong purchasing, customer service and administrative assistant skills seeks to join a progressive organization.
EXPERIENCE:
October 2003 - EAST ORANGE BOARD OF EDUCATION
January 2011 East Orange, New Jersey
Head Secretary/Division of Grant Services
Developed functional clerical systems and procedures
Maintain all records inclusive of requisitions, purchase orders, word processing, general correspondence and budget recordkeeping
Provide oversight of temporary clerical staff
Demonstrate flexibility, excellent communication, conflict and personal management skills
Ability to work with a diverse group of people
Strong knowledge of district procedure, regulations and guidelines.
Ability to make sound decisions based on individual circumstances.
February 1999 - SIEMENS MEDICAL SOLUTIONS, INC.
August 2002 Monroe, New Jersey
Logistics Administrator/Purchasing Agent
Entered purchase orders/materials into SAP R3 system
Placed orders with vendors
Expedited vendor delivery schedules
Maintained purchasing/vendor files
Resolved discrepancies for shipments and advised accounting
Obtained authorizations from vendors for returns
Provided customer service
May 1997 - CHUBB & SON, INC.
February 1999 Bridgewater, New Jersey
Customer Service Representative
Strong communication and interpersonal skills
Interacted with agents and underwriters on a daily basis
Data entry and various clerical duties
May 1985 - CPC INTERNATIONAL, INC.
April 1997 Somerset, New Jersey
Administrative Assistant to Purchasing Manager
Obtained authorizations for requisitioned items
Processed purchase orders
Collaborated with vendors
Coordinated meetings and travel arrangements
Switchboard operator relief
Data entry and various clerical duties
EDUCATION:
September 2002 ESSEX COUNTY COLLEGE
West Caldwell, New Jersey
Major: Business Administration (
June 1979 FIRST SCHOOL OF SECRETARIAL PRACTICES
East Orange, New Jersey
Major: Executive Secretary – Certificate Awarded
June 1968 NEW BRUNSWICK SENIOR HIGH SCHOOL
New Brunswick, New Jersey
Major: College Prep – HS Diploma
COMPUTER
SKILLS: Microsoft Word/Outlook/Excel Window Operating Systems
REFERENCES: Available upon request
RETAIL SALES: SEE ATTACHMENT
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RETAIL SALES
EXPERIENCE:
September 2004 - MACY’S
January 2010 Short Hills, NJ / Livingston, NJ
Seasonal and Part-Time Sales Associate
Demonstrated products
Processed sales in various departments
Assisted in closing procedures
Provided excellent customer service
Excellent attendance/punctuality
Complied with store policies and procedures
March 2001 – THE AVENUE
October 2003 Union, New Jersey
Part-Time Sales Associate
Provided excellent customer service
Processed sales
Merchandising
Overall store cleanliness
Assisted in loss prevention
Complied with store policies and procedures
Excellent attendance/punctuality
March 1990 - AUDREY JONES
April 1995 Short Hills, New Jersey
Part-Time Sales Associate
Provided excellent customer service
Processed commissioned sales
Assisted in closing procedures
Overall store cleanliness
Excellent attendance/punctuality
Complied with store policies and procedures
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