Terry Wells
OFFICE MANAGER
The Colony, TX *****
**************@*****.*** - 972-***-****
Dedicated, motivated, and adaptable administrative professional with a strong work ethic and an extensive background in account management, logistics management, scheduling, bookkeeping, and problem-solving Authorized to work in the US for any employer
WORK EXPERIENCE
OFFICE MANAGER
KOALA TEE, INC - 2005 to 2015
Provided extensive administrative support for a rapidly-growing small business in its military sales division
• Worked directly with the owners to create processes and solutions to achieve greater efficiency and organization between departments
• Learned systems and procedures necessary to ship domestically and internationally to U.S. military installations
• Managed all aspects of invoicing and collecting on government accounts through STOVES for our client, AAFES (Army and Air Force Exchange Service)
• Created a custom order form based in Excel that dramatically increased the efficiency between departments
(sales, purchasing, production, and shipping)
• Sourced and worked directly with multiple shipping carriers and managed disputes
• Tracked shipments, invoiced orders, and managed bank deposits for the company
• Company sales increased from $1 million/year to $2 million/year during this time ACCOUNT MANAGER/SALES
KOALA TEE, INC - 2003 to 2005
Visited 95% of all domestic military installations to meet with store buyers, present our men's apparel line, and submit/manage orders while traveling extensively for months at a time
• Helped the company to grow sales from $300,000/year to $1,000,000/year during my time as an account manager
PARTNER
LEGACY CARPETS, INC - 1995 to 2003
Opened a new flooring installation business with my father and brother in 1995
• Assisted in bringing sales from $500,000 to $2,000,000 within the first 2 years
• Job responsibilities included: sales, account management, installation scheduling, managing employees, problem-solving, and general business management
FLOORING INSTALLER
FLOOR MART, INC - 1991 to 1995
Installed flooring while attending and paying for college EDUCATION
Mathematics & Statistics
UNIVERSITY OF NORTH TEXAS - Denton, TX
1992 to 1995
SKILLS
Office Management (10+ years), Logistics
ADDITIONAL INFORMATION
COMPUTER SKILLS
• Quickbooks Accounting Software, 10 years
• High proficiency in Excel and Excel Workbook creation
• Adobe Suite including Adobe Acrobat Pro 9 for PDF creation and manipulation, Photoshop, and Illustrator
• Microsoft Office and virus software management
• Logistics management: USPS, UPS, FedEx, and multiple truck line carriers
• STOVES - Army and Air Force Exchange shipping and invoicing system, 10 years