Insurance Accounts Receivable
Resume:
Sharon Dunn
N Chesterfield VA 23237
***********@*****.***
WORK EXPERIENCE
Commonwealth Primary Care Richmond VA 11/2006 to 02/2013
Job Title: ACCOUNTS RECEIVABLE SPECIALIST
Maintained consistent income and control of the client’s A/R.
Researched and resolved all correspondence and issues from primary, secondary and tertiary insurance companies. Provided additional information to insurance companies when requested.
Verified patient’s insurance coverage and made changes when necessary.
Entered payments and adjustments against the appropriate service items on accounts for the month when necessary. Balanced against batch control logs.
Generated and submitted all insurance claim forms including electronic claims forms including using ICD-9 and CPT codes when necessary.
Reviewed monthly patient and insurance credit balance report and applied money to appropriate accounts.
Documented appropriate action on patient’s account.
Worked to resolve all bad addresses returned by mail.
Independently evaluated and resolved issues as needed to maintain acceptable response time and customer satisfaction.
Resolved accounts unpaid by insurance companies.
Worked monthly A/R reports for all insurances.
Midlothian Primary Care 2002 to 2006
Midlothian, VA
Job Title: MEDICAL BILLER
Responsible for CPT and ICD-9 coding. Posting charges, payments electronically and manually.
Patterson Eye Clinic 1998 to 2001
Richmond VA
Job Title: PATIENT SERVICES COORDINATOR
Greeting and receiving patients. Answering multi-line telephone and scheduling appointments. Pulling files and confirming appointments. Balancing day sheets. Receiving payments and writing receipts. Filing Medicare and third party insurances. Assisting doctors and optometric techs as needed. Identifying and solving patients problems
COMPUTER SOFTWARE/BUSINESS EQUIPMENT: Greenway, Versys (Benchmark),, Mega West, fax machine, copier, transcriber, credit card machine and .calculator.
EDUCATION: National Education Center/Kee Business College 1993 to 1994
Medical Assisting.
SALARY: Open for discussion.
REFERENCES: Available on request.
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