Sales Customer Service

Ahmad Jad

*** ********** ********, ********, ** Phone: 204-***-****

Email: acv4ql@r.postjobfree.com

PROFILE

Experience executing financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner.

Understand customers’ needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs and delight each customer during every interaction.

Over 2 years of experience handling accounting documents such as balance sheets, income, and statements of cash flow.

Advanced Excel, PowerPoint, Word, Outlook, JMP, QuickBooks, Profile Tax software, and knowledge of SAS programming language.

EXPERIENCE

Financial Manager January 2015 – January 2016

Kjuniversal, Winnipeg, MB

Assisted in maintaining phone lines by answering calls, greeting clients, asking questions, directing calls to appropriate employees.

Prepared financial reports: income statement, balance sheet, cash flow statement to be presented to the public for shareholders.

Responsible for maintaining general ledger and filing paper work in a compliant manner.

Skilled to handle customer issues as well as develop business plans to promote company products and services.

Demonstrated product features and benefits to the customers, sold products and services while ensuring customer satisfaction.

Receive recognition for sales and customer service. Increased sales by 20.23% for year 2015 Assistant Accountant March 2015 - September 2015

Milestone Bookkeeping and Tax Services, Winnipeg, MB

Audited and analysed the financial income statement and balance sheet by comparing it to the bank statements (banking reconciliation) at the end of the accounting period.

Performed different type of bookkeeping such as cash receipt, credit cards transaction (accounts payable), sales transactions, and GST/PST payable.

Experienced in finding the duplicated transactions by looking at different factors like account type, invoice number, invoice date, and invoice amount.

Filled income tax return through ProFile income tax software and send it to Canada Revenue Agency for claiming the tax portion.

Teacher Assistant September 2013 – March 2015

University of Manitoba, Winnipeg, MB

Following up with the students in the entire course work and explain unclear things by giving simple examples.

Tutoring and coaching first and second year undergraduate Statistics (Stat 1000 & Stat 2000) with advanced communication skills.

Assistant Manager 2010 – 2012

Bash Media, Kuwait

Studied and analyzed cost and risk factors for all tenders and inquiries which were submitted under Bash Media Name, as well as to control all financial purpose of the awarded tenders.

Responsible for daily transactions of the establishment and preparing Balance Sheet through a team-based approach

Very precise in collecting and distribution both mails and emails with the ability to respond to all vendor inquiries in a right manner.

EDUCATION

Master of Science in International Management (MScIM) 2015 – Present University of Hertfordshire, Britain

Master of Business Administration (MBA) 2015 – Present Vancouver Island University, Nanaimo, Canada

Pre-Master Faculty of Graduate Studies Statistic Department 2013 - 2014 University of Manitoba, Winnipeg, Canada

Bachelor of Business Administration (Accounting) 2008 - 2012 Gulf University for Science and Technology, Kuwait VOLUNTEER EXPERIENCE

Sales July 2014 – August 2014

Momentum Inc. Winnipeg, Manitoba

Direct Sales to customers, greeting all people and staying dynamic and enthusiastic.

Participated in fundraising for the breast cancer society that includes selling car wash and wax, t- shirts, and towels.

Familiar with different types of payment process cash, debt, and credits. Sales and Marketing Department April 2014 – June 2014 Emad Pharmacy, Winnipeg, Manitoba

Contact Nursing stations in the reservation areas and try to find a comparative advantage for the pharmacy.

Analyse the market needs and demands by doing surveys as well as apply proposals for tenders to the federal government.

BEYOND CURRICULUM

Language: English, Arabic

Hobbies and Interests: table tennis (first place Winnipeg), running, cooking, and watching movies.

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