Customer Service Sales

Jeffrey C. Morris

***** ******** ** *********, ** 32063

904-***-**** ***********@*****.***

Professional Profile

CompTIA A+ Cerified Technician

Notary Public For The State Of Florida

30+ Years experience in Customer Service

Proficient in answering inquires pertaining to the technology industry.

Currently enrolled in Networking and security plus.

Proficient in diagnostics and repair. (Both Hardware & Software)

Experience with early DOS to the current Windows 10 OS

Efficient in Training Customers and existing employees.

Proficient in sales and up selling products and services.

Proficient with many Microsoft products.

Experienced with offering solutions concerning systems management.

Work Experience

Computer Technician / Desktop Systems Support

Comp Mobile Currently Self Employed 2009 – Present

Desktop Systems Support A+ Certified PC Technician, Home and Commercial systems support, includes wired and wireless networking, Diagnose all hardware peripherals, voltage requirements, virus removal, xxcopy (cloning) and or data migration. Data recovery, all operating systems installations, remote functions, device driver support, hardware upgrades, software updates and operating systems training, Experience not limited to the above which includes printer support, Bookkeeping, revenue reporting, compiling and filing tax documents.

Sales and building on customer relationships.

Parts Sales Manager

AutoZone 04/2009 - 04/2010

Sales Manager, Revenue reporting, Auto parts knowledge, General service Technician

Build lasting customer relationships

Apprentice/Heavy Equipment

Florida Mechanical 02/2008 - 02/2009

Dispatch heavy loads / Accompany Crane to various jobs throughout the state.

Accounts Receivable Specialist / Service Sales Associate

Metro-Rooter CES 12/2006 - 07/2007

Prepare deposits, (reconciliation of cash, check and credit card transactions) Collections, Balance GL, DJ, Service Sales, problem solving and much more.

Accounts Payable/Accounts Receivable General Cashier / Assistant Controller

WYNDHAM Jacksonville River-Walk / Days Inn of Jacksonville 09/2005 - 08/2006

To oversee accounts payable, accounts receivable and serve as general cashier. Resolve all issues with vendors, customers and employees. Assist the hotel controller with her daily responsibilities when needed

Audit Manager on Duty/Customer Service

Courtyard by Marriott (Mayo Clinic) 05/2004 - 07/2005

Audit revenue records, customer service representative, manager on duty and when needed Mayo clinic shuttle driver.

Education

Orange Park High High School Diploma

Lake City Community College IT preparation program. COMPTIA A+

Completed Certification and Testing Requirements.

Continuing education in networking plus and security plus.

License/Certificates

Notary Public State of Florida Commission EE002595 07/18/2014

COMPTIA A+ Certified Career ID: Comp001008483919

No Expiration

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