Ria Sur
**** ***** ****, *** **, Fullerton, CA **831
714-***-****, **********@*****.***
OBJECTIVE: Administrative assistant - I am seeking a position focusing on administration and office management.
QUALIFICATIONS:
5 years of experience in hospitality sector as administrative coordinator
Strong inter-personal and communication skills
Coordinate with management and team members
Proficiency in Word, Excel, PowerPoint and Outlook
EDUCATION:
Pursuing Management Certificate Program from SCE, North Orange County Community College, CA, 2016
Diploma in Hotel Management, from School of Indian Hotel Management, April 2008.
Bachelor of Science Degree, 2011
PROFESSIONAL EXPERIENCE:
Administrative Coordinator (May 2009 – May 2012)
MPS Group of Companies, Kolkata India
Provide general administrative support to management team
Receive client calls and meet & greet clients
Prepare documents, presentations, and other materials
Handle office services and facilities, conference room scheduling, and catering
Manage calendars and schedules
Facilitate office visits and assist with event planning
Organize travel arrangements and logistics
Complete expense reports and invoices
Guest Service Associate (April 2008 – April 2009)
Fortune Park Panchwati Kolkata, By Welcom Group, India
Promptly and courteously handle all reservation requests, and tele calling
Check-in and check-out procedure
Complete pre-registration formalities for VIPs, groups and airline crews
Night Auditing
Job Trainee / Internship (Aug 2007 – Feb 2008)
The Ffort Radisson, Riachock India
Check-in and check-out procedure
Complete pre-registration formalities for VIPs, groups and airline crews
Industrial Trainee (Oct 2006 – April 2007)
Satya Ashoka, Jabbalpur India
Front Office
oPromptly and courteously handle all reservation requests, and tele calling
oCheck-in and check-out procedure
Food & Beverage Service
oAttend guest orders
House Keeping
oSupervise the Linen, Laundry Room, entire hotel area for cleaning purpose
HONORS AND AFFILIATIONS:
Best performer award from MPS Group of Companies, 2010, 2011.
Welcome Look Award, 2008.
Pernaclub membership, 2008.
WOW Slip from Fortune Park Panchwati, 2009.