Data Customer Service

Emmanuel U. Undie

Ellicott City, MD ***** • 410-***-**** • ******@*****.***

CAREER SUMMARY

Highly organized, tactful and proficient database administrator and data analyst; highly detail-oriented and vastly multi-disciplinary with up to ten years of business data management, four years of data analysis/modeling and 6 years of leadership responsibilities.

Oracle RDBMS

MySQL RDBMS

Data Modeling, Data Mining, Data Warehousing

Predictive Statistical Analysis

Structured and Unstructured data

Strong Visualization

Cloud Computing

Information Technology Security

Tableau

Strong Project Management

Teradata (BTEQ, Fast Load and Multiload)

PROFESSIONAL EXPERIENCE

Oracle Data Analytics

Malinda Minerals-Baltimore, MD

November 2007 to Present

Developed a highly-secured Oracle 11c and 12c Databases and objects in a Windows, Linux and Unix environments

Implemented and maintained both system-level and database-level backup/recovery processes

Performed statistical analyses on large datasets to determine trends, define variables’ relationships and formulate predictive insights for business projects

Provided predictive analysis of active production data cluster on customer behavior utilizing IBM Watson Analytics and R programming languages for decision-making, policy and planning

Designed and deployed a BI lifecycle on Python that for the first time, utilized flat data files and unstructured data

Supervised an ETL team on large, complex databases up to data warehouse design and deployment

Implemented, deployed and maintained multiple terabytes of data marts utilizing effective indexes and cluster technologies to speed up data manipulation and queries

Actively modeled a marketing/sales project using a Decisions First modeler application

Utilized RMAN technologies for backup scheduling and execution

Extensively implemented Big data technologies like Teradata as the target for the data marts, worked with BTEQ, Fast Load and Multi Load.

Developed and implemented actionable reports and technical documentation on the databases, metadata and all related database objects

Deployed an Oracle RDBMS project from ERD up to schema management and objects access control

Implemented Oracle RAC while being sensitive to storage concerns to ensure production data safety

Recommended, procured, configured and deployed a cost-saving, robust, database server infrastructure

Supervised database migration from Peregrine data warehouse to Oracle database platform

Performed bulk data load from multiple data sources like Peregrine and ORACLE 8i legacy systems to TERADATA RDBMS using BTEQ, Multi Load and Fast Load

Designed R & D program tools including external projects monitoring implementation frameworks

Translated complex data sets into policy and policy into visual summaries and reports for application

Server Support Specialist

Hitech Computer Services, Ellicott City, MD

September 1999 to December 2006

Designed an Oracle helpdesk support platform for a 1,500-user environment

Served as a second-level Oracle helpdesk customer service provider for both internal and external clients

Designed BI tools for back-end implementation and use

Provide periodic reports to management for decisions, direction and planning

Developed staffing framework based on behavior analytics

Established procedures for identifying good, potential clients that cut the budget by at least $3m

Installed, upgraded, debugged and tune network applications and Operating Systems on a database production server

Installed and managed an 802.11x Wireless Network backbone to provide network support to subscription clients

Designed, deployed and managed Windows Server networks for internal and external clients

Designed a robust backup and recovery system to safeguard the organization’s critical data systems.

CORE COMPETENCIES

BI tools and BA

Oracle Database Administration and Management

Statistical Data analysis using SPSS, R Programming Python and IBM Watson Analytics

Performance Tuning and Backup/Recovery

Network Administration-Windows Server Management, Oracle Networks and Connectivity

Oracle Performance Tuning-Concepts and Deployment

SQL/PL SQL

Ability to produce high-quality Visualization, Technical documentation and reports

EDUCATION

Master of Business Administration (Prospective) 2018

University of Maryland, University College

Master of Science, Data Analytics (Prospective) 2017

University of Maryland, University College

Graduate Certificate, Foundations in Business Analytics 2016

University of Maryland, University College

Oracle Database Administration 2016

University of Maryland, Baltimore Country

Microsoft Certified Solutions Associate (MCSA) 2015

Trainace Academy, Greenbelt, Maryland

Microsoft Certified Professional (MCP) 1998

A+ Certification 1998

BSc Political Science 1995

University of Nigeria, Nsukka, Nigeria

***References Provided upon Request***

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