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Customer Service Microsoft Office

Location:
Wilmington, DE
Posted:
August 09, 2016

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Resume:

Antonio Jones

*** ******* **

Wilmington, De ****1

302-***-****

acv3q2@r.postjobfree.com

Summary

Highly responsible, well organized and self- motivated; excellent problem solving skills

Outstanding leadership qualities and team player

Experience with network using Ethernet, and TCP/IP protocols, LAN and WAN network topologies, connectivity devices including routers, switches and hubs

Knowledgeable in Microsoft Office (Word, Excel and Access)

Skills

Diagnosis & Troubleshooting

Installation

Configuration

Building & Testing

Customer Service

System Maintenance & Repair

Training

Microsoft Office

Diesel Engine and Gas turbine repair

Gasket and valve Maintenance

Basic Technical Proficiency

Languages: Java, Visual Basic 6.0, SQL, HTML

Operating Systems: Windows 95/98/NT, Windows 2000 Server, Windows 2000 pro, OS/400

Software applications: MS Office 2000 (Access, Word, Excel, Outlook, Power point)

Education

Diesel Mechanic School,Norfolk,VA

Air Condition and Refrigeration School Naval Station Norfolk, Va

ECPI University, Virginia Beach, VA

Associates of Science Degree in Computer and Information Technology

Major: Network Security

Strayer University, Newark, De

Bachelors of Science Degree in Computer and Infrormation Technology

Major: Cyber Security

Internship

MYMIC

1040 University Boulevard Suite 100

Porthsmouth, VA 23703

757-***-**** x147

Work Experience

Target Superstore Wilmington, De

Overnight Stock Team Member

United States Navy Naval Station Norfolk, Norfolk VA

Operated, maintained and repaired auxiliary air conditioning systems Main Propulsion transmission for assigned vessels

Maintained, repaired and operated on PLCS (Programmable Logics Controller Screens) systems

Repaired and maintained maintenance for security vessels

Repaired and maintained ships refrigeration water and air supply

Repair Ships maintaince valves,Piping systems and Equipment

Provided level-one technical support and troubleshooting assistance focusing on customer service

Managed, supervised and trained 30 + personnel in special work groups ensuring completion of assigned tasks and special operational jobs

Package and shipped supplies

Ordered and maintained supply for military personnel

Loaded and unloaded docking station trucks

Refueled Ships and Security Boats



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