Customer Service Microsoft Office
Resume:
Antonio Jones
Wilmington, De ****1
*******.**@*****.***
Summary
Highly responsible, well organized and self- motivated; excellent problem solving skills
Outstanding leadership qualities and team player
Experience with network using Ethernet, and TCP/IP protocols, LAN and WAN network topologies, connectivity devices including routers, switches and hubs
Knowledgeable in Microsoft Office (Word, Excel and Access)
Skills
Diagnosis & Troubleshooting
Installation
Configuration
Building & Testing
Customer Service
System Maintenance & Repair
Training
Microsoft Office
Diesel Engine and Gas turbine repair
Gasket and valve Maintenance
Basic Technical Proficiency
Languages: Java, Visual Basic 6.0, SQL, HTML
Operating Systems: Windows 95/98/NT, Windows 2000 Server, Windows 2000 pro, OS/400
Software applications: MS Office 2000 (Access, Word, Excel, Outlook, Power point)
Education
Diesel Mechanic School,Norfolk,VA
Air Condition and Refrigeration School Naval Station Norfolk, Va
ECPI University, Virginia Beach, VA
Associates of Science Degree in Computer and Information Technology
Major: Network Security
Strayer University, Newark, De
Bachelors of Science Degree in Computer and Infrormation Technology
Major: Cyber Security
Internship
MYMIC
1040 University Boulevard Suite 100
Porthsmouth, VA 23703
757-***-**** x147
Work Experience
Target Superstore Wilmington, De
Overnight Stock Team Member
United States Navy Naval Station Norfolk, Norfolk VA
Operated, maintained and repaired auxiliary air conditioning systems Main Propulsion transmission for assigned vessels
Maintained, repaired and operated on PLCS (Programmable Logics Controller Screens) systems
Repaired and maintained maintenance for security vessels
Repaired and maintained ships refrigeration water and air supply
Repair Ships maintaince valves,Piping systems and Equipment
Provided level-one technical support and troubleshooting assistance focusing on customer service
Managed, supervised and trained 30 + personnel in special work groups ensuring completion of assigned tasks and special operational jobs
Package and shipped supplies
Ordered and maintained supply for military personnel
Loaded and unloaded docking station trucks
Refueled Ships and Security Boats
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