Customer Service Software Developer

Job Title: I T Help Desk Support (Okinawa,Japan)

Andrey Korchnoy

PSC 482 BOX 2487 FPO AP 96362

**************@*****.***

+81-90-686*-**** (Japan)

Qualifications:

2+ years of experience dealing with technical aspects of DOD NAVY hospital network 3+ years help desk support e xperience

5+ years in web applications development and support, front and server end 8+ years of experience analytic software trading systems development and management 10+ years of financial trading background and technical global customer service Bachelor's Degree received in Engineering

IT and other professional skills:

Hands on experience with problems between hardware, system software, networking and application programs as IT DoD GS employee.

Knowledge of secure network requirements and network architectures. Knowledge of I T systems design compliance, RMF w ith SDLC implementation s tandards, D oD 8500s policies and NIST SP 800s and other security standards * Database driven websites and mobile applications development Front end web development: JavaScript, Jquery, J Mobile, XML, CSS, Google APIs Server side: PHP / MySQL project and C oldFusion(CFML) d evelopment experience Some SQL Server Database development and administration experience SharePoint and Microsoft 365office applications experience with ASP.NET (web pages) IT Certificates:

CompTIA Security+ certificate

CompTIA Network+ certificate

Microsoft Windows 7 configuration certificate

Education:

Los Angeles Valley College, Los Angeles, CA

Courses Taken: International Business and Accounting (1993 – 1995) National Technical University, City of Kiev, Ukraine Engineering School, BS in Mechanical Engineering (1987 – 1991) Professional Experience:

SeerStrategy.com Chicago, IL 8/2012 – 8/2015

Trading Software Developer for Commodity Trading Advisers Performed web trading software and applications development. Developed new automated trading database driven analytic systems and applications Build web information exchange network for domestic and international marketing.

* United States Navy Hospital Naples, Italy 1/2010 – 7/2012 Network and IT Specialist Medical Information Department (MID) (GS employee) Resolved problems between system software, networking and application problems. Analyzed and assessed network and software vulnerabilities. Resolve user requests to support daily hospital operations. Oversaw the management and support of applications server and hospital printers network. Conducted physical inventories of computer equipment and software licensing. Self Employed San Diego, CA 6/2007 – 9/2009

Licensed US Commodity Trading Adviser/Independent Trading Analyst Performed trading software and accounts management. Online software projects development, designed webinars and marketing newsletters. Global Futures Exchange & Trading Co., Encino, CA 5/2005 – 3/2007 Trading Software Developer/Futures Broker

Oversaw project management of internet technology marketing. Oversaw the development of new automated trading software. Performed sales and customer support.

Trading Alliance, Inc. Los Angeles, CA _ 12/2002 – 5/2005 Applications Designer for Commodity Trading Adviser Designed and developed trading and educational software. Copyrighted several educational courses.

Performed marketing and financial planning for new business development projects. National Trading Institute Los Angeles, CA 2/2000– 12/2002 Trading Software Developer/Trading Adviser Contractor Developed trading educational software.

Mentored market analysis techniques.

Developed websites.

Foreign Languages:

Russian and Ukrainian fluent

Japanese, Spanish and Italian spoken

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