Customer Service Manager

Yang Hui-Ru

909-***-**** ******@*******.***

Summary of Qualifications

1Leadership skills, goal with focus on high quality performance and standards

2Ability to work effectively including challenging individuals

3Work excellent in diverse groups as well as independently

4Create, motivate, dedicate with strong interpersonal, critical thinking, and problem solving skills

5Aggressively to making things happen and getting the job done

Education

1Bachelor’s Degree of Business Administration

University of La Verne, La Verne, CA 2005

2Degree in Business and Art

Chaffey College, Rancho Cucamonga, CA 2003

Self-Employer

Interpreter 2010-2012

Volunteer work AARP for tax prepare 2012

T & R Trading CO, Rancho Cucamonga, CA 2002-Present

4Recreate collectable items and motivate new market

5Supply to Indian Collectable Stores and private clientele throughout the United States and Canada

6Introduce and promote contemporary items

7Travel from East coast to West coast across the United States to find out what kind of products market really needs

8Demonstrate the excellent customer services skills

9Strong desire to make a difference from market

Manager (Supervisor)

Western Original Trading Co, Ontario, CA 1994-2001

1Evaluate company values and well balance company financial

2Recognize market potential and increase products selling to reach company achievement

3Response for customer service both face to face and over the phone in any situation

4Analyze results, research consumer behavior and improve it to the best direction

5Study market trends and travel throughout the United States and Canada to promote unique products

Skills

1Mandarin (Chinese): Fluent, Shanghaines (Chinese): Fluent, English: Fluent

2Microsoft Office including: Excel, Word, and PowerPoint

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