Gary F. Hartley II

**** ****** **** ****,

Jacksonville, FL 32244

904-***-****

acv3iq@r.postjobfree.com

OBJECTIVE: Information Systems Technician

HIGHLIGHTS OF QUALIFICATIONS

• 5+ years as an Information Systems Supervisor. 6 years as Information Systems Technician.

• Skilled technician with expertise in an array of information technology.

• Very comprehensive knowledge of PC hardware installation, repair, testing, and troubleshooting.

EXPERIENCE

Supervisory

• Supervised 15+ Information Technicians in 2 departments performing a wide range of installation and troubleshooting on 100+ computers, 6 servers and 5 switches resulting in 99% readiness.

• Trained 50+ personnel in basic shipboard communications as well as 15+ personnel in intensive communications watch standing and equipment operating procedures.

• Maintained 100% accountability of over 100 computers, computer parts, and materials with inventory values in excess of $100,000.

Information Systems Technician

• Maintained and repaired LAN components such as LAN switches, servers, printers, and computers.

• Used Microsoft Word and Microsoft Excel to log daily occurrences, as well as Microsoft PowerPoint to conduct multiple training sessions.

• Created, modified, and removed network user accounts for 300+ users.

EMPLOYMENT

United States Navy Information Systems Technician Petty Officer Second Class (IT2/E-5)

December 2006 – March 2012 Information Supervisor

Maintain network hardware, systems software, applications and configurations

Provide support for LAN, Internet system and network

Maintain network hardware and software

Provide troubleshooting of hardware and software problems, network problems, and systems problems

Replace defective components

Ensure user access to system

Maintain virus protection software

Work with network users to solve system problems

Configure voice and data communications systems

Organize system service and maintenance

Provide user instructions for software and hardware

Perform preventive maintenance

Perform backup and recovery procedures

EDUCATION AND TRAINING

• B.A.S. in Information Technology Management - Currently Pursuing

• Associates of Arts – Harold Washington College

• Basic and Advanced Information Systems Technician Training, 20 weeks, United States Navy

• Work Center Supervisor Training – 150 hours, United States Navy

CERTIFICATIONS

• Microsoft Certified Professional - 270

• Security+ - CompTIA

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