Customer Service Sales

Alexia P. Oldak (Lexy)

**** ******** *****

Annapolis MD, 21403

Home- 410-***-****

Cell- 443-***-****

Profile

I started working part-time in high school at DELiA*s in Annapolis, Maryland, eventually working full time. My job as a Sales Associate consisted of greeting customers upon entering the store and educating them to our current fashion trends in the 15-21 year old market. When outfitting and coordinating merchandise, I would build the sales transaction into a ‘wardrobe concept’ rather than just 1-2 articles. I enjoy the creative aspect of selling and assisting customers while making them feel good about their decisions. I also replenished stock, assisted with inventory and was able to ring up sales transactions at the register. I left DELiA*s employment in the spring of 2015 as Delia’s filed Chapter 11. Dates worked: Fall 2012 –Spring 2015.

I worked a second job while in high school at a premium frozen yogurt shop called sweet Frog. I stayed at this job for almost two years. My jobs there included replenishing the yogurt machines and topping bins as needed. I was also required to maintain miscellaneous stock, cashier and tally the cash drawer at the end of the day. I was a key holder and was responsible for opening and closing the shop on my daily shifts. Dates worked: Spring of 2013 – Summer 2015.

In both of these jobs, great customer service was required. I believe that this practice is key to the success of any business and I believe I have strong skills to offer in this area and have told I go above and beyond to assist customers.

Skills

Dedicated team player

Reliable, dependable

Strong customer service

Willingness to learn new things

Knowledge in fashion

Cashier experience

Proficient in computer and typing

Accomplishments

- On black Friday at DELiA*s I had the highest sales for the entire 12 hour day. During my first week training, I made a single sale of $600 which got me on the best-selling employee list in the county.

- At sweet Frog, I won a contest to raise the most money for the Muscular Dystrophy Association (MDA) between the two local stores. This was over a 20 day period to encourage customers to make donations for a great cause.

Education

South River High School - Edgewater, Maryland Graduated 2014

Severn School - 2006 -2012

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