JOSEPH TCHANGO 214-***-****
**** ********* ** #***, ******, TX 75243 ********@*****.***
Network Engineer
PROFILE
An IT professional with 2 years of professional and progressive technical experience in engineering, configuration, installation, implementation, integration, and troubleshooting of various technologies for medium to corporate enterprise.
TECHNICAL CERTIFICATION
Cisco Certified network professional (CCNP) Certified
Cisco certified network associate (CCNA Security) Certified
Cisco certified network associate (CCNA) Certified
TECHNICAL SKILLS DETAIL
Connectivity and hardware
Cisco routers (1900, 2800, 2900, 3900) Switches (2900, 3500, 450, 6500) Cisco ASA (5505, 5510, 5525) Dell PowerEdge 2950 Servers, Modems, Printers, Copper & Fiber Cabling; IP phones 7912, 7940, 7960, 7961, 7962, Blades Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, LAN, WAN, TCP/IP. OSI
Network technologies: ARP, CDP, PoE, VLAN, STP, VTP, Etherchannel, SVI, Port-Security, DHCP, NAT, PVLAN, VACL, PPP, PPPoE, Frame-Relay, NBMA, Sonet, MPLS, EIGRP, OSPF, RIP, BGP, CEF, GLBP, HSRP, VRRP, VSS, AAA, TACACS+, RADIUS, VPN, IPsec, GRE, IPS/IDS, Firewalls, ACLS, ZPFs, C3PL, MPF, ISE, SIEM, TCP, UDP, ICMP, Netflow, SNMP
Monitoring tools Wireshark, Cisco works, Solarwinds, Openview
EXPERIENCE
Interlink Express
Network Engineer Jan 2016 - Apr 2016
Tunnel provisioning between routers (GRE protocols/MPLS)
Conducted configuration, installs and upgrades to network equipment and Cisco Firewalls
Provided administration and support to security infrastructure (IPS, SPAN Ports, Firewalls)
Troubleshoots network connectivity issues.
Managed Syslog, IPAM, NTP, SNMP, DNS, DHCP Scopes, etc.)
Participated in development and implementation of network policies and procedures
Implementation and troubleshooting of LAN/WAN, VLANs, Etherchannel, STP, QoS protocols
Routing & L3 protocols like OSPF, BGP, VRF, MPLS, IGMP, PIM, IPv6, NAT
Network Operations Engineer August 2015 – Jan 2016
Responsible of establishing, maintaining and documenting related to network mapping, technical support processes, and service records.
Participated in cross-functional meetings that identified risks and issues and created plans to mitigate and resolve them.
Assisted engineers. Escalated network connectivity issues to tier 2 engineer for resolvability.
Xtended Services Group
Technical Support Analyst July 2014 – May 2015
Assisted in coordinating network security measures to protect data, software, and hardware.
Evaluated and ensured that network services are running at optimum capacity
Served as liaison between field engineers Prepare plans and specifications, to include gathering field data.
Provided Tier 1 support to users
EDUCATION
Bachelor Degree in Economics Sciences 2004
University of Dschang (Cameroon)
Associate Degree in Computer Information Technology, (Ongoing) 2015
Richland College, Dallas, TX
SKILLS
Analytical and Critical Thinking
Troubleshooting and Problem Solving
Network administration and Support
Local and Remote Desktop Support
Customers relation
Strong knowledge in IP Networking
OTHER
Proactive and quick Learner
Strong Organizational and Team Management Skills
Expertise in LAN/WAN Networking, Cisco network devices (Routers, Switches), Network Cabling
Security
Fluent in French, English and Spanish
Continually expand Technical Knowledge
Flexible and adapt easily to ever-changing work environment
IP addressing/Subnetting
IP Routing and Switching