Navindra Rajkumar
**** ******* ***., *** #**, Bronx, NY 10461 813-***-**** *****************@*****.***
SUMMARY OF SKILLS AND QUALIFICATIONS
●Projects strong customer service skills – Active listener, tactful, diplomatic and articulate
●Strong interpersonal and communication skills – Effectively interact with people of different ages and cultures
●Positive attitude/image – Collaborative and flexible
●Value the importance of professionalism and discretion
●Ability and aptitude to carry out a schedule of maintenance plan
●Can work independently and/or in a team
●Proficiency in Microsoft Office Professional applications (Outlook, Word, Excel, and PowerPoint), Quickbooks
●Fluent in English
EXPERIENCE
SODEXO – AVENUES: THE WORLD SCHOOL, New York, NY 9/2015 – Present
Custodian/Environmental Service Attendant (as of March 2016)
●Perform routine and comprehensive custodial maintenance of assigned facilities
●Sweeps, mops, scrubs, polishes floors and vacuums hallways, stairs and office space
●Polish furniture, equipment, railing, and other hard surfaces using appropriate chemicals for each surfaces
●Clean and disinfect restrooms, locker rooms, classrooms, and other facilities as assigned
●Clean light fixtures, ceilings and vents as necessary
●Order and stock facilities with necessary supplies
●Removes trash in accordance with established procedures
●Moves furniture and set-up tables and chairs for events
●Perform installations and repairs to fixtures in restrooms and classrooms as needed
●Perform On-call duties as assigned
DOUGLAS ELLIMAN (MUSEUM TOWERS), New York, NY 7/2013 – 8/2015
Maintenance/Porter
●Performed weekly house check of building premise
●Served as major liaison with the Site Supervisor and Property Manager to ensure communication of housekeeping needs are being met
●Cleaned and maintained building and ground complex: sidewalk, entrance, elevator, stairway, and corridors
●Floor cleaning on a daily basis and monthly buffing and polishing
●Ensured restrooms are sanitary and provide adequate supplies as needed
●Gathered and dispose of trash on a daily basis
●Removal of furniture and additional items when necessary
●Performed minor repairs throughout the building
●Assumed responsibility for care and maintenance of cleaning equipment and cleaning supplies
●Performed On-call duties
DOUGLAS ELLIMAN (MUSEUM TOWERS), New York, NY 7/2013 – 12/2013
Doorman/Serviceman/Elevator Operator
●Patrolled premise to prevent and detect signs of intrusion and ensure security of main entrance
●Ensured building security and safety for residents to include guest registration by calling resident to announce the arriving visitor
●Answered lobby phones and respond to calls accordingly
●Provide service to residents such as assistance with packages and luggage
●Assist guests and residents with access to premise
●Maintained neatness and cleanliness at work station, in the lobby, and main entrance
●Operate elevator to transport passengers between floors of apartment building. Control movement of elevator on signal or instructions from passengers to others
●Perform On-call duties
GROUND ZERO SECURITY & INVESTIGATIONS, LTD., Brooklyn, NY 9/2011 – 7/2013
Security Guard
●Provide a safe/secure environment for the company by enforcing security regulations and watching for unusual events in assigned areas
●Identify unsafe conditions and improperly secure property to help prevent theft, injuries or damages to the company plants, visitors and employees
●Provide preventative and protective security services – Notified the law enforcement on potential criminal affairs
●Answer telephone calls to take messages, answer questions, and provide information during non-business hours and when switchboard is closed
●Circulate among visitors and employees to preserve order and protect property
●Provide escort services to visitors and customers
JACOB MATTHEW & ASSOCIATES, Glen Oaks, NY 9/2011 – 12/2012
Financial Analyst
●Acted as point of contact for Finance and Accounting
●Managed the daily operational aspects of the company including scheduling and staff management
●Prepared and reviewed weekly/monthly reports to senior executives
●Met with senior executives on a weekly/monthly basis to discuss weekly/monthly performance
●Participated in the monthly closing process, performing reviews of revenue and expenses to ensure the monthly financial statements were accurate
●Handled multiple responsibilities in a high volume environment
CREDIT CONTROL, Tampa, FL 1/2011 – 9/2011
Collector
●Responsible for daily, weekly, and monthly collection goals
●Worked with clients to set up amicable payment schedules and followed up to ensure payments were made on a regular basis
●Received payments and post to customers accounts
●Provided guidance as well as alternative payment plans to customers who were willing to work with my clients
●Performed various administrative functions for assigned accounts
OMNI CREDIT SERVICES, Tampa, FL 1/2010 - 9/2010
Collector
●Advised customers of necessary actions and strategies for debt payments
●Arranged for debt repayment and established repayment schedules based on customer’s financial situation
●Recorded information about financial status of customers and status of collection efforts
●Performed other essential tasks as required
KENCAL, Huntington, NY 12/1998 – 1/2010
Messenger Services
Provided support to the Director of Services
Delivered numerous packages to customers throughout the five boroughs, including Long Island
EDUCATION & SKILLS/TRAINING
OSHA 10 HOUR TRAINING Received 2015
Certified General Industry
SECURITY OF AMERICA, New York, NY Received 2013
Certified in Security Guard Training
(8 hours & 16 hours)
US DEPT OF HOMELAND SECURITY, New York, NY Received 2013
Fundamentals of Emergency Management
(FEMA)
LJW SECURITY SERVICES & TRAINING, INC., New York, NY Received 2013
Fireguard Prep Course for Fire Guards
NYC CAREER CENTER, New York, NY Received 2013
Radio Communications Training Course
Loss Prevention/Metal Detection Prep
SECURITY OF AMERICA, New York, NY Received 2012
Certified Licensed NYS Security Guard
JAMAICA HIGH SCHOOL, Jamaica, NY Received 1998
General High School Diploma