Project Manager IT

SUNIL BARAN SIL, PMP

**** * ********* **. *** ***, Mount Prospect, IL 60056

847-***-**** ********@*****.***

https://www.linkedin.com/in/sunilbaransil-pmp

OBJECTIVE

To secure a Senior Project Manager position with your company that will allow a PMP certified project management professional with exceptional management, leadership, communication and planning skills to benefit the organization.

PROFESSIONAL PROFILE

PMP certified project management professional with extensive experience in project management and designing/implementing highly efficient technical solutions for world’s major airlines that saved the company millions of dollars in operating cost.

Consistently demonstrated proficiency at quickly learning and contributing to business operations and systems improvements in critical client facing roles.

Experienced project manager with Master-level education and 19 years of working experience in the IT industry, successfully managed large project teams from requirements gathering through to implementation and support.

Customer-focused, self-starter with demonstrated ability to manage projects, architect tailor-made customer solutions, build relationships, communicate solution strategy, and provide technical expertise, support and training to customers.

Strong leader with demonstrated ability to work effectively with individuals at all levels and in all functional areas.

Resourceful, creative problem-solver with proven aptitude to analyze and translate complex customer requirements and business problems and design/implement innovative custom solutions.

Motivated achiever who exceeds goals, and earned high customer satisfaction rating, and has garnered numerous appreciations from clients by constant value addition.

Articulate communicator who can blend technical expertise with exceptional interpersonal skills while interacting effectively with customers and technical teams; adept at delivering presentations and demos.

Expertise in coordinating geographically diverse teams and resources, establishing and sustaining team harmony by demonstrating great leadership qualities, to complete objectives.

Renowned Subject Matter Expert in several airline domain areas like “Flight Planning” and “Dispatch Workload Management”.

Highly organized and detail-oriented with respectful, confident, proactive and hard-working nature.

HIGHLIGHTS OF EXPERTISE

Lifecycle Project Management

PMBOK Knowledge Areas

Business Development & Client Relations

Quality Control

Airline Domain Expert

Confident Decision Maker

Excellent Coach/Mentor

Onsite Coordinator

Full Life Cycle Development

Business Analysis

Database Design

Agile/Scrum

Team Building and Leadership

Proficient Communicator

Troubleshooting/Resolution

Change Management

Risk Management

Process Improvements

Collaborative Leader

Efficient Presenter

Creative Problem Solver

System Migrations/Integrations

Test Planning, Test Cases

Project Delivery

SYSTEMS EXPERIENCE AND PROFICIENCIES

Microsoft Office suite

Java/J2EE

Web-Based Technologies

MS Project

Spring

Windows, Unix, Linux

UML (Microsoft Visio)

Eclipse

Weblogic Application Server

Oracle

SQL Server

MQ/JMS

XML

SVN

Maven

PROFESSIONAL EXPERIENCE

Senior Manager – IT Development, TCG Digital Solutions LLC, Chicago, IL, April 2011 to Present

Executed all phases of the software development lifecycle (SDLC) for United's Flight Planning System Integration project, Delivered industry-leading high quality software that helped the client to save millions of dollars in their fuel cost savings, increased the efficiency of the dispatchers, reliability of the operation and customer satisfaction indexes.

Worked with client to clearly identify and continuously managed project scope, requirements, dependencies, and deliverables.

Collaborated with team members in development and adoption of agile methodologies.

Supervised and motivated project teams for several mission critical projects for United Airlines covering the airline operations areas like Flight Planning, Load Planning and Dispatch Workload Management.

Ensured operational proficiency and timely completion of assigned projects within timeframe and budget.

Proposed and implemented a highly efficient Flight Monitoring application called DispatchView which is the primary Flight Monitoring system currently being used by all United Airlines dispatchers.

Defined and directed DispatchView project goals, objectives, critical success factors, milestones, and risks with the client project manager.

Streamlined onshore-offshore support model to strengthen the 24x7 support structure that resulted in better compliance of SLA and raised the client satisfaction index much higher.

Received numerous appreciations and high customer satisfaction index from the client for dedicated and creative hard work throughout my long term engagement with United Airlines, resulted in more billings and profit for my organization.

Ensured an optimal onsite vs. offshore staffing ratio that improved the organizations revenue and profit margin.

Recognized as the subject matter expert (SME) in the airline domain areas of Dispatch Operations, Flight Planning and Dispatch Workload Management and earned high level of appreciation from the stakeholders.

Collaborated with team members and improved morale and efficiency through better coordination and supervision.

Senior Delivery Manager, SkyTECH Solutions, Chicago, IL and Kolkata, India, May 2004 to March 2011

Executed the project initiation and planning processes and coordinated the development team’s effort during the execution phase for United Airline’s mission critical Flight Planning System Integration project.

Collaborated with the client and the team members and maintained a high level of integrity within the team.

Capitalized the opportunity of winning the Flight Planning System Integration project under a direct contract within first year of the project’s initiation by winning full confidence of the client.

Architected and implemented the Enterprise Event Broker (EEB) based solution of several messaging interfaces that helped to integrate the Sabre Flight Planning system with the United’s legacy systems.

Achieved high degree of customer satisfaction by connecting with customers; helped customers attain achievable development plans, schedules, and project outcomes, ensuring success with the difficult IT projects.

Coordinated between onshore and offshore teams, communicated with client and stakeholders, executed business requirement analysis, implementation, system and integration testing and on-time delivery of the project.

Chaired a high visibility mission critical project for Unisys, China called Operations Monitoring and Management System (OMMS) with a mission to design and develop a system that automates the procedures for planning and executing Ground Handling activities at Beijing Capital International Airport (BCIA) to scale up the capability before the Beijing Olympic.

Implemented, maintained, tuned and tested all of the SQL server stored procedures that were holding most of the critical business logic of the entire OMMS application.

Directed a group of 8 people including developers, business analysts and architects, was solely responsible for managing the entire project and delivery of the project on time and within budget.

Responsible for project scoping, estimating, scheduling, allocating tasks to team members, client interaction, budgeting, monitoring and tracking, reporting, final delivery and installation of the application.

Participated in the final acceptance testing and installed the product at the client’s site at BCIA, China.

IT Analyst, Tata Consultancy Services, New Haven, CT and Mumbai, India, August 1997 to May 2004

Worked in many IT projects for General Electric (GE) Company at various capacities as a Project Leader, Team Leader or a Developer and significantly contributed towards achievement of project objectives and success for each of the projects.

Solely developed, tested and delivered one entire module of GE’s SupportCentral collaboration and workflow environment.

Implemented highly efficient solutions in the domain areas of Audit and Taxes, Support Portal, Revenue Management, Product Forecasting and Travel Portal. Received appreciation from client for analytical thinking and quick turnaround.

EDUCATION, CERTIFICATION & TRAINING

oMaster of Statistics (M.STAT.), Indian Statistical Institute (Kolkata, India), 1997 (First Class with Distinction)

oBachelor of Science (B.SC. Statistics honors), University of Calcutta (Kolkata, India), 1995 (First Class)

PMP Certification, Project Management Institute (PMI), 2016

Professional Training on Leadership and Client Services, Ashridge Executive Education (Chicago, IL), 2015

Project Management Training (PMI Certification Curriculum), PELCON (Kolkata, India), 2005

Software Estimation, QAI India Limited (Kolkata, India), 2005

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