TYRA D. ELLIS
****.*******@*****.***
*** ***** **. *** *** Longview, TX 75602
SUMMARY
Over 10 years of clerical and 5 years of managerial experience
EDUCATION:
DELGADO COMMUNITY COLLEGE
May 2003 Business Administration
EXPERIENCE:
Texas Health and Human Service Commission
324 Yapaco St Gilmer, TX 75644
Clerk III Aug 2006 –
Managed reception area
Dispersed mail and maintained postage meter
Supervised youth/summer and experience works staff
Created and maintained electronic and written logs
Issued ebt cards, prepared correspondence and forms
Prepared ebt, reconciliation and postage reports
Data entry and inquiry
Screen and process applications
Maintained Xeroxed, scanned paper and electronic files
Answer multi line phones, set appointments
Created bulletins and lesson plans
I have received several merit raises over the last 10 years for showing exemplary customer service skills and having exemplary performance evaluations.