Program Management

Caleshia McClurkin

*** ***** ** # ****. *******, GA 30312 ******@*******.*** 678-***-****-phone

Areas of strength

Over 8 years experience in Human Resources, Office Management, and Customer Service. Expertise in problem solving, detail orientation, creativity, and highly recommended organizational skills.

Computer Skills: Microsoft Office Word, Excel, PowerPoint, Outlook, Publisher, Adobe, Google-drive, HTML, CaseWorthy, Peoplesoft, Oracle, Goodtrak, E-Verify

Managerial software: Salesforce, Box, Yardi, GSU, AZBidder, Rent Café, GSCCA

HRIS software: PeopleSoft, Oracle, TeamWorks, iRecruitment, E-Verify, MedicaidGA

education

Georgia State University JAN 2014

Atlanta Technical College JAN 2006

Work History

Google 9/15-5/16

Business Development Coordinator (contract)

Researched and developed to expand Google Fiber in Atlanta Market through information gathering techniques, engaging with community organizations and transitioning sales leads to the sales department to obtain access to private roads

Implemented a workflow within relational databases to achieve sales goal for Marketstar reps to meet weekly quota. Became an SME (Subject Matter Expert) within 3 months of hire date to help team cover all overwhelming issues. Provided training for new team members from other markets.

Goodwill 3/2015-8/2015

Program Coordinator (contract)

Performed all administrative duties for Assistant Director. Collectively collaborated with departmental team to assist with year ending events for all Metro Atlanta locations along with order processing for cases. Processed order request forms and supportive service forms for case managers and employment specialists.

Introduced training programs that enhanced employee performance and helped build a motivated workforce to meet set goals for weekly reporting to the Regional Manager.

Invitation homes 4/2013-1/2015

hoa coordinator

Completed numerous courses and seminars in customer service, strategies, inventory control, time management, leadership, performance assessment and research properties to ensure prospective sales and assurance of properties.

Transformed operational payments that posted unpaid and losses to achieve the met assessment amounts for all HOA communities and management companies in its quarterly timing.

Comp Nova, Inc 4/2007-3/2013

Hr/Branch Coordinator

Created sale leads for sale reps to distribute marketing skills .Performed personnel procedures for new hires to recruit for businesses. Implemented training for new recruiters and new hires as well as performance of administrative functions:

Recruited over 100 Engineers in a 6 month on-time contract completion. Implemented weekly meetings to expedite time to fill project requirements, activities, and productivity.

Professional References Available Upon Request

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