Manager Sales

SUMMARY

A dedicated general management/sales management professional with more than 25 years of business development and staff management experience. Managed staffs of more than 125 people. A leader with demonstrated experience in leading turn around opportunities that resulted in improved sales and profit. Consistently met and surpassed all goals and objectives.

PROFESSIONAL EXPERIENCE

TRUGREEN, INC., Memphis, TN 2010-2014

General Manager, Pensacola, FL, 2013-2014

Led two locations; Pensacola, FL and a satellite in Fort Walton, FL.

Number 4 out of 210 branches in new sales in 2013.

1 of 6 branches out of 210 with positive account growth in 2013.

General Manager, Fruitland Park, FL, 2010-2012

10.9% to sales budget through 5/31/2011.

Improved EBIDA from 10.8% to 14.2% YTD.

5.9% improvement in retention year over year.

ARAMARK UNIFORM AND CAREER APPAREL, INC., Burbank, CA 2002-2009

General Manger, Roanoke, VA, 2006-2009

Managed the distribution operations of the Roanoke, Virginia market center with an average weekly volume of $250k. Responsibilities included top and bottom line accountability, staffing for sales, service and production associates, inventory control, distribution management, and customer retention.

Recruited and developed key personnel in key management positions.

Implemented management and system changes that reversed a loss of $75,000 into annual profit of $350,000.

Developed and implemented a restructuring plan that reduced plant operational costs by $200K per year.

Restructured and deployed 32 service routes that enhanced customer service and generated increased profits.

Renegotiated the Union collective bargaining agreement that led to 15% reduction in personnel benefit costs.

General Manager, Memphis, TN, 2005-2006

Managed the rental uniform operations in Mississippi, Arkansas, and Tennessee.

Managed the distribution operations of the Roanoke, Virginia market center with an average recruited and developed key personnel in key management positions.

Developed and implemented a material cost system which achieved 121% of established profit objectives.

Developed and implemented Customer Service Programs that improved customer retention from 87.99% to 92.91%.

Recruited and trained new Assistant General Manager, Production Manager, and Sales Manager.

General Manager, Bluefield, VA, 2003-2005

Promoted and transferred to Bluefield, Virginia to improve financial ranking and stability of the 51st ranked market center.

Promoted and trained a new Sales Manager that achieved a 19% sales growth in 2005.

Developed a new plant structure that helped increase profits by 28% in 2005.

Retooled marketing department to take advantage of vast growth in the regional coal industry. These changes led to 35% growth over a 3 year period.

Assistant General Manager, Nashville, TN, 2002-2003

Managed the operation of the depot location with the objective to increase sales and develop a solid service team.

Restructured service teams which increased customer retention from 81% to 90% in one year.

Trained and motivated new district managers in proper service techniques which resulted in improved customer and employee satisfaction.

OMNI SERVICES, Culpepper, VA 1994-2001

General Manager, Auburn, AL

Managed merger of acquired competitor and coordinated transfer of more than $5M of revenue.

Recognized as the Leading Corporate Sales Manager in 1996 by leading company in sales for the year.

ALLSTATE INSURANCE COMPANY, Northbrook, IL 1983-1994

Sales Manger

Managed 16 Allstate agencies in the Greater Richmond, Virginia area.

Recipient of the Virginia Sales Manager of the Year in 1992 for achieving the highest sales results.

EDUCATION

BBA, Business Administration, Roanoke College, Roanoke, VA

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