Technical Support Network

G B Naik

E-mail: golak.nayak**@gmail .com

Phone: +91-886*******

ABRIDGEMENT :

A competent professional with 4+ years of IT experience in Network Administration.

Currently associated with CMC Ltd, Bangalore.

Excellent Customer relationship management skills & proficient in handling day-to-day activities in co-ordination with all Technical departments for smooth business operations.

Possess a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability norms.

CORE COMPETENCIES :

Network Administration Installation and Configuration Technical Troubleshooting LAN / WAN Installations Software Configuration Technical Support Team Management Cross-functional Coordination .

EMPLOYMENT RECITAL :

Designation : Network Administrator

Organization : CMC Ltd,

Client : HAL (Bangalore)

Duration : Nov 2014 – Present.

Responsibilities:

Responsible for Configuration and Troubleshooting of Cisco Routers and Switches

Maintenance of Network performance by performing network monitoring, analysis and performance tuning.

Installing, configuring various interfaces of Routers, configuration changes as per change management process.

Configuration & Troubleshooting of Routing Protocols.

Configuring and troubleshooting link aggregation with Ether channel.

Creating the VLAN’s and providing access to end users as per the Process/Department.

Maintaining Security in routers, switches, Networking devices.

Policy based routing for influencing the Path.

Configuration of access-list in Router & Switch for controlling access.

Effectively monitored functioning of equipment/peripherals and make necessary modifications to ensure system operates in conformance with specifications.

Secures network by developing network access, monitoring, control and evaluation, maintaining and preparing documentation.

Attended periodic meetings with the Client to get their views upon the progress of the project and their satisfaction level.

Lead small projects and support other team members on larger/more complex projects.

Protects Organization's value by keeping the information confidential.

Designation : Network Administrator.

Organization : CMC Ltd,

Client : HAL (Bangalore)

Duration : June 2012 – Nov 2014

Responsibilities:

Configuring, Monitoring & Troubleshooting of Cisco Switches and Routers.

Responsible for maintaining of LAN and Troubleshooting of TCP/IP networks,

Lead small projects and support other team members on larger/more complex projects.

Effectively monitored functioning of equipment/peripherals and make necessary modifications.

Duties included LAN daily operations: switch configuration.

Maintained router and switch configurations updated and changed configurations depending on corporate requirements and documentation.

Creating infrastructure of installing and configuring network components.

Maintaining, and supporting new network, add-ons or modifications to existing.

Attended periodic meetings with the Client to get their views upon the progress of the project and their satisfaction level.

Creating the VLAN’s and providing access to end users as per the Process/Department.

Installation and configuring Operating System and other software as and when required.

PROFESSIONAL SKILLS :

Routing & Switching:

Security:

Hardware:

Operating Systems:

Others:

LAN/WAN, Switch Trunking and Network Security.

Routing protocols like RIP (V1,V2), EIGRP, OSPF & BGP

Setting access-list and passwords in Cisco routing environment..

Working with TCP/IP, Subnet and IPv4/IPv6.

ACL, NAT, VPN IPSec Tunnel, GRE Tunnel, Port Security,

Catalyst 2960/ 3550 / 3750/ 4500/6500 series switches, 2600/3600 Series Cisco routers,

Windows Server 2003/2008 and Windows 98/XP/2007/08.

Computer Hardware

PROFESSIONAL QUALIFICATION :

B.Tech (Bachelor of Technology) from BPUT, Odisha

Diploma in Comp. Sc & Engg from SCTE & VT, Odisha.

High School from BSE, Odisha.

PERSONAL DETAILS :

Date of Birth : May 27, 1983.

Marital Status : Single

Gender : Male

Languages known : English, Hindi & Odia.

Nationality : Indian.

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