Manual Testing, Software development, Software Testing, Documentation

Ma. Lourdes Ponferrada del Mundo

#*-* ****** ******,********* Kabayanan, San Juan City

********.*********@*****.***

Contact Number: (63-947*******

Objective:

Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers Professional growth while being resourceful, innovative and flexible and to obtain a position in the IT field where I can utilize my education to improve company’s operation.

WORK EXPERIENCE

January 18, 2016 –August 19, 2016

Yilinker Philippines, Five Ecom Tower Pacific Drive,Pasay City

-Quality Assurance Engineer

Responsible for creation of Test cases/test scenarios

Familiarity in Manual Testing

Performed Regression Testing

Performed Web Functional Testing

Performed Mobile Functionality testing (Android and IOS) to ensure Mobile responsiveness

Performed Exploratory Testing

Gathering of data to identify areas of development and improvement

Maintained open communication with the developers for clarification and concerns

Experienced working in Agile Methodology

Familiarity in Software Development (SDLC)

Familiarity in Testing Development Life Cycle (STLC)

Knowledgeable in Software Documentations

Identify error to ensure the correctness of behaviour and its functionality

Logged issue/bug encountered in Bug Tracking tool (Mantis GitHub)

Attend daily Scrum meeting

Team player and collaborative within the team

Project: Yilinker.ph

Yilinker.com is an emerging Start up e-commerce business, website/mobile application platform, founded and established by a China-based company. Our goal is to provide our users with an exceptional online shopping experience while we facilitate a one-of-a-kind selling opportunity to our partners. It aims to innovate and reinvent the e-commerce industry in the Philippines by offering the most progressive products and service that will suit the changing lifestyle of its customers.

June 29, - December 31, 2015

Smart Communications Paseo, de Roxas Makati City

-Testing Analyst

Performed Manual Testing

Experienced working in Waterfall methodology

Performed test execution in the following testing phases

(Smoke Testing, System Acceptance Testing, Integration Acceptance Testing, User Acceptance Testing and Post Production Testing)

Familiarity in Testing Development Life Cycle (STLC)

Familiarity in Software Development Life Cycle (SDLC)

Responsible for creation of Test Cases/test scenarios based on the given requirements

Documented Test Results

Directly responsible for the Project deliverables as well as communicating others on the team for the overall project objectives

Attend information session that pertain to the functionality within the area responsibility

Logged issues/defects encountered in Application Life Cycle Management (ALM)

Mannerly coordinated to Developers where the execution has failed to performed

Project: Smart Prepaid Promos

Smart Communications is the Philippines' leading wireless services provider is a wholly-owned subsidiary of PLDT. Prepaid promos is aimed users to stay connected with choice of voice and SMS packages.

March 10, - May 26,2014

Aegis People Support Ayala Makati City

-Customer Representative Specialist

Provide Customer service inquiries via Globe Hotline

Explain Customer Billing Statement

Accept complaints and escalate to make report

Discuss Globe Subscriptions plans to customers

Activation and Suspension of Customer’s subscriptions

Received calls about Technical minor concern.

January 26, 2007 - October 30,2009

Cowboy Grill Bar & Restaurant, Ermita Manila

-Usherette

Assist and escort guest to their seats

Assist guest with their additional needs and follow up orders

Settle and received payments

Giving orders and side duties to all waiters/waitresses

Annual Inventory report

Attending guest complaints and queries

September 30, 2005 - November 30, 2006

Lee Pipes, Isetan Mall Carriedo Manila

-Promodiser.

Receiving and storing the delivery of large amounts of stock

Reporting discrepancies and problems to the supervisor.

Assisting shoppers to find the goods and products they are looking for.

Attaching price tags to the merchandises.

Keeping up to date with special promotions and putting up displays.

February 7- July 7, 2005

Bench Boutique,Farmers Cubao Quezon City

-Sales Crew

Assisting Customers to find the goods and products they are looking for.

Attaching price tags to the merchandises on the shop floor

Keeping up to date with special promotions and putting up displays.

Monitoring of product stocks

EDUCATION

TERTIARY: Jose Rizal University

2011- MARCH 28, 2015 Bachelor of Science in Information Technology

80 Shaw boulevard, Mandaluyong City

SECONDARY:

2000-2004 Quezon City High School

Scout Torillo Sreet, Sacred Heart Quezon City

PRIMARY:

1994-2000 Kamuning Elementary School

Scout Ybardoza, Quezon City

On the Job Training: Philippine Long Distance Telecommunication (PLDT)

June 4- September 30, 2014 INNOLAB 721 BONI AVENUE, Mandaluyong City

Management Information System Department

Task and Duties:

Experienced using Clarity (application tool) for PLDT Enterprise Client

Updating of Fault Ticket Number of clients with technical issues and update status

Exposure to Software Testing developed by the M.I. S team

(Reports Generation, Ticket Monitoring System)

Report cases of bugs encountered during testing execution

Documented the test Results and escalate to M.I. S team for enhancement

Other Clerical jobs may assigned

TRAINING COURSE Computer Hardware Servicing Training

July 12, 2012-January 30, 2013 Mandaluyong Manpower Development Center

(6 months Hands-on Training)

Recognitions and Project course works

College Project coursework:

- Study of Management Information System for National Food Authority NFA (Thesis study)

- IOS Mobile Baranggay Application (Clearance Application, I-Patrol, News and Events, Local Directory )

Understanding Software Development Life Cycle (SDLC)

Experience software testing (Functional Testing, Acceptance Testing, GUI Testing)

to determine defects

Exposure in project documentations

Created project User’s Manual

Awards and Recognitions

Outstanding On –The-Job-Trainee (2014-2015 )

Most Invaluable and relentless effort as “Student Assistant “

Recognized as “Best Software of the Year” by Information Technology Department at Jose Rizal University in Technopreneurship Exhibit.

Recognized as “Most Organized Operations in the Product Exhibit” by the Information Technology Department at Jose Rizal University

SKILLS

Manual Testing, Software Quality Assurance, Software Development, Software Testing, Data gathering, Communication skills, Documentation, Basic troubleshooting, Computer Literate

Character References

Regine Abigail Sagun Yilinker PH Telstra Building Pacific Drive, Pasay City

-Contact Number:091*-***-****

-Relationship: QA Team Lead

Ghie F.Martin Smart Telecommunication Rufino Tower Makati

-Contact number:092*-***-****

-Relationship: Supervisor

Madelaine S. Ico PLDT INNOLAB 721 BONI AVENUE, Mandaluyong

-Contact number 091*-***-****

-Relationship: OJT Immediate Supervisor

Mengvi Gatpandan Jose Rizal University

-Contact number:091*-***-****

-Relationship: University Professor and Thesis Technical Adviser

Personal Information

Birth date: October 14, 1985 Age: 29

Gender: Female Nationality: Filipino

Place of Birth: Manila Civil Status: Single

Religion: Catholic Height: 5’6

I certify that the above information are true and correct to the best of my ability

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