Customer Service Sales
Resume:
**** ***** ****** **. ******, MI ***** 574-***-**** ************@*****.***
Jennifer Richter
Objective
To obtain a position that will utilize my knowledge and skills in a challenging work environment.
Experience
February 2016-July 2016
AEP/BHI Energy
Buchanan, MI
Projects Administrative Assistant
Printers: Stock paper, toner and place service calls as needed.
Process expense reports.
Process SSIS requests.
Process new hires and terminations.
Schedule Meetings.
Update and maintain floor layout and organizational charts.
Order, inventory, and stock office supplies.
Update and maintain the Projects List.
NANTel Proctor.
Qualified Records Custodian.
Create, update and maintain email distribution lists.
July 2012-Ocotober 2015
Four Winds Casino
New Buffalo, MI
Slot Floor Attendant
Provide customer service to all our guests by answering questions and solving problems.
Pay out jackpots and create and organize all necessary paperwork.
Organize and maintain the appearance of my assigned section during my shift.
Deliver the highest quality of customer service using ACES and TRIF.
February 2006-November 2009
Atwood Mobile Products Plant 5
Elkhart, IN
Inside Sales/Customer Service/Outside Sales/Office Manager
Received and solved customer complaints.
Quoted and obtained new distributor business.
Worked with customers to ensure their satisfaction with products and deliveries.
Scheduled orders for production to meet customer delivery requirements.
Managed employees in my department and ordered all office supplies.
Received and processed customer orders via phone, fax, email and internet.
Organized customer orders and invoices and the office area.
August 2003-February 2006
Atwood Mobile Products Plant 1
Elkhart, IN
Inside Sales/Customer Service
Received and solved customer complaints.
Received customer purchase orders and scheduled for delivery.
Worked with purchasing on forecasting to ensure availability of raw materials for customer orders.
Education
1999 Graduate
2 years
Galien High School
Indiana University
Galien, MI
South Bend, IN
Computer Skills
Currently using Microsoft Word, Excel and Outlook on a daily basis. Also very familiar with JD Edwards.
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