Engineer Technical Support

Sammy Cesar Mariano

Summary of Qualification:

Over 4 years of experience in IT industry. Dedicated desktop engineer with basic knowledge in servers and network appliances, basic penetration testing and security, open source application and web technology. Familiar with Windows server 2003 and 2008 and antivirus applications. Adept at solving local area networking, computer software and hardware technology problems. technically savvy and easy adaptation to new technology

Contact Info:

Address : Blk 9 Lot 4 Mercedes 5 Pacita, San Pedro, Laguna

Mobile No. : +639*********

Email : **.***.*******@*****.***

Personal Info:

Age : 31

Date of Birth : February 21, 1985

Nationality : Filipino

Marital Status : Single

Gender : Male

Educational Background:

Tertiary

2003-2005 Colegio De San Pedro San Pedro Laguna

Course : Computer Hardware Technology (Graduated)

Work experience : Gramono Properties and Development Corp

August 2012 to Present Network Cabling

Installs and Terminates Data Communication Cabling.

Test and Trouble Shoots problem with Structured Cabling System

Responsible for Working with Facilities Planning and Services safety.

Attends plan review meetings to review Structured Cabling requirements

for Construction Projects.

Responsible for the design layouts needed for permitting required by the

Building Code.

Maintain Record of time and material used on a job

Prepare reports related to job duties,time materials, etc

January to June 6, 2012 First Data Corporation

Desktop Engineer

Responsible for computer related technical issues and difficulties

Install and deploy distributed equipment, including PC’s, distributed printers and other network-attached client devices such as smart phones and RF devices

Responsible for the troubleshooting and maintenance of the office desktop and laptop computer, office network, router and switches

Report directly to the IT Manager for the requirements of any computer related equipments and accessories

Ensure daily activities are align with IT operations division priorities and objectives

October 2009 – November 2010 CD-R King SM Sta Rosa

Branch Technical Support

Trained technical staff; aided staff to troubleshoot technical complex issues

Giving level 2 troubleshooting for all the store devices and equipments

Giving daily reports for the technical related concern and team activities

Doing testing activity for the new technical related products and provide demonstration for the trainee staff

Responsible for the PC hardware parts, network devices and gadgets troubleshooting and maintain the in-house devices and equipment

September – August 2009 B.I.O.S PC-Tech. Solution

Desktop and Network Support

Responsible for computer hardware and software installation, troubleshooting and maintenance

Responsible for Local Area Network installation and troubleshooting

Doing structured cabling, termination of patch panels and end-points

Maintaining and update the AV update-server and client

June - September 2008

Technical Support Staff

Supports clients and end user for desktop hardware and software troubleshooting and maintenance

Responsible for electronic devices and equipment troubleshooting

Giving technical assistance and demonstration to the clients

Skills:

Operating System

MIcrosoft

Windows XP, Windows Vista, Windows 7, Windows 8

Linux

Debian, Ubuntu, Linux Mint

Macintosh

OSX Snow Leopard

Servers and Firewall

Windows Server 2003 R2 and Windows Server 2008

Ubuntu Server 10.04

PFSense

Kerio Winroute Firewall

IP-Fire

Networking

Network design and implementation

Configuration of network devices like router, switch, access points and 802.11

Structured Cabling

Patch panel and end-point termination

Graphic Designing

Picture Editing and Designing Using Adobe Photoshop CS2

GIMP

Desktop and Laptop Clients

HP Pavilion DV2000 and DV6

Compaq Presario V-Series

Lenovo A60

Network Attached Storage – Synology DS207+

Character Reference:

Engelbert Delos Reyes HMR Envirocycle 090********

Technical Head

Luis R. Laviña Jr. Kambi Philippines Inc. 092********

IT Operations Engineer

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