Sr. Systems / Messaging Engineer / Messaging Architect

Rene J. Kier

******@*****.*** Ponte Vedra, FL 904-***-**** https://www.linkedin.com/in/rene-j-kier-a0a607a

Senior Messaging Engineer / Senior Systems Solutions Engineer / Enterprise Messaging Architect

Providing IT solutions through solutioning, migration, design, implementation, and management of complex enterprise environments. Results-oriented technology professional with more than 20 years of Messaging and Information Technology experience. Recognized for ability to troubleshoot issues, identify needs, and implement reliable, innovative solutions to improve quality and productivity. Regarded as detail-oriented, analytical, and highly motivated. Experience working for multi-faceted organizations (small and large corporations including government). Expertise includes:

Demonstrated Strengths

IT Infrastructure / Design

Change and Release Management

Team Leadership

Disaster Recovery

Deployment / Migrations

Exchange Design and Architecture

Troubleshooting & Problem Solving

Mobile Device Management Solution

Technical Skills

Microsoft Exchange Server

Microsoft Exchange Cloud Management

Microsoft Windows Server and Active Directory

VMware and ESX Host

Powershell

Live Communication Server

SharePoint

MDM Solution - Blackberry Enterprise Server (BES) / GoodLink Server (Good)

Windows Desktop

RightFax

Data Center Migration

DoubleTake, Symantec Endpoint Protection (SEP), Symantec Mail Security for MS Exchange Server (SMSMSE), ServiceNow, Data Loss Prevention, Veritas Server Backup, Legato Networker, Lotus Notes, MS Office

Professional Experience

IBM Corporation Jacksonville FL 2013 – Present

Sr. Messaging Engineer / Exchange Messaging Architect (PHH Corporation)

Provided expert recommendations for improvements in messaging architecture, server support and infrastructure stability to PHH. Delivered subject matter expertise to the IBM Exchange Offshore team regarding Microsoft Exchange and Exchange Cloud platform services in addition to adding Level 3 / 4 support to the environment. Collaborated with multi-disciplined teams to identify and define system performance requirements and ensure compatibility with legacy and future systems and software lifecycles.

Successfully turned around a high risk by executing the architecting, designing, solutioning, implementing and the migrating of a 2000 mailbox Exchange migration project from Exchange 2003 to Exchange 2010.

Solutioned and assisted 3rd party vendor in a Exchange cloud migration project from Exchange 2007 to O365 as part of a company split off initiative.

Led the design, implementation and documentation phase of the server farm for the data center move of PHH’s Jacksonville office relocation project.

PHH Mortgage Corporation (Formerly Cendant Mortgage), Jacksonville FL 2001 – 2013

Sr. Messaging Engineer and Team Lead for Messaging Services Team

Led and guided a team of five junior and senior messaging engineers. Provided mentoring and training recommendations to the team during projects, outages, and other daily support tasks. Interviewed potential Messaging Team candidates and managed vendor contracts and vendor agreements. Performed level 3 / 4 technical support as needed for daily tasks and provided root cause analysis for any and all major outages. Managed Jacksonville data center and all server equipment including the SAN servers and storage. Guided daily back-up of all Exchange Servers and proper completion of transaction logs. Provided ongoing analysis and trending of systems, and recommended improvements to stability, scalability, performance, and security. Administered Enterprise Microsoft Active Directory forests and domains. Managed other collaborative items including RightFax, Mobile Devices, Sharepoint and Electronic Data Management.

Successfully managed and provided support to 10 nationwide offices and 10,000 corporate-wide users.

Assisted with the design and implemtentation of a Messaging environment using Microsoft Exchange and Microsoft Window Servers.

Led the team responsible for multiple Exchange server and Messaging environment migration and upgrade projects.

Designed and implemented a Rightfax environment for the entire company that produced 1.3 million faxes per month.

Designed and implemented a Mobile Device solution environment that consisted of 1700 mobile devices that would allow email to be portably read by the business.

Successfully executed the architecting, designing, solutioning, implementing and the migrating of a 10,000 mailbox Exchange migration project from Exchange 2003 to Exchange 2007.

Led the team of introduction and implementation of Microsoft Exchange cloud platform including Exchange Online Protection (EOP), Forefront (FOPE) cloud filter and Exchange Online Archive (EOA)

Sr. Network Engineer, LAN Team Merrill Lynch Credit Corp Jacksonville FL 1997 – 2001

Managed, administered, and maintained 50+ Novell Servers. Planned network restructuring including server consolidation, MS Exchange deployment, and migration from Netware to Windows NT. Installed and supported various software including Novell Netware 3.1x/4.x and Windows NT. Designed, implemented, and supported the intranet Web server (IIS 3.0 on Windows NT 4.0) and a network Rightfax solution that allowed all users to send and receive faxes from their workstations. Tracked and resolved network problems using HP Open View, SPEL, and Distributed Sniffer Servers.

Additional Previous Experience

Network Analyst/LAN Administrator Jacksonville (FL) Sheriff’s Office (4 years)

Network Manager/Engineering Specialist Besco Incorporated (1.5 years)

Technical Support Manager CAD Plus, Inc. (1.5 years)

Technical Support Manager Seabreeze Systems (2.5 years)

Professional Development

Academics

Master of Information Science (MIS), Information Systems Management Cambridge State University

Bachelor of Science (BS), Workforce Education Southern Illinois University

Certifications

Microsoft Certified Professional (MCP)

Microsoft Certified Solutions Associate (MCSA) – O365

Microsoft Certified Solutions Expert (MCSE) – Messaging (2013)

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