Engineer Network

Mike Othman

**** ****** **, ****, ** *****

Mobile: 832-***-****

Email: ****.***********@*****.***

Objective

Seeking a challenging position where I may utilize my 8 years of progressive and diversified experience in multiple areas such as Maintenance and Operations of Communications and Information Technology networks.

Certifications

CCNA certified

Advance Network Topics.

(A+) Computer Maintenance.

Certificate of Appreciation to My Graduating Project.

The Lifecycle of Writing a Software Project.

How to Present a Work or Project.

Education

A.S.U 2007-2012

Bsc of Network Engineer

Summary of Qualifications

8 years as a communications and networking professional

Outstanding success rate at installing, migrating and supporting critical, multi-site networks.

Proven ability to manage all phases of network installation and administration.

Ability to develop alternative problem resolution and troubleshooting strategies to affect change.

Strong communication and conflict management skills to persuade and drive consensus.

Understanding of TCP/IP, IPX/SPX, RIP, VLAN, IGRP, BGP, OSPF, EGRP, and BGP4

Technical Skills

Cisco Routers (800, 1600, 1750, 1800, 2500, 2600, 2950, 3600, 3800, 4500, 7200,7500)

Cisco Switches (2900, 3500, 3550, 3560, 3750x, 3850x, 4500, 6500, 6800, Nexus 2000/5000/7000)

Cisco Firewalls (ASA 5505, 5510,5550, 5585-x)

Cisco ACS 5.3, Cisco Prime (LMS 4.2, NCS)

Routing Protocol (BGP4, OSPF, EIGRP, IGRP, RIP, IS-IS, NLSP), Routed Protocol (TCP/IP, IPX/SPX).

MPLS, HSRP, DHCP, DNS, FTP, TFTP, NAT, TCP/IP, IPX/SPX

MS Windows Server technologies (Active Directory, DNS, DHCP, Group Policy, IIS, etc.)

Personal Skills

I have good analytical and problem-solving skills to assess network performance and recommend changes, and good interpersonal skills to communicate with network users and other information systems professionals also. I have good project management skills to ensure that new installations or network upgrades do not disrupt normal work.

Experience

Expert Global Solutions /NCO/APAC

Humble, TX

July 2014 to Augest 2016

Network Engineer

Working as a network engineer in largest call center in North America, providing serves to 2500+ user And 112 other location all over the world(Supporting remotly)24/7,By plan, design, and implement data complex communication systems and provide remote support for EGS/APAC/NCO’s global data network end users. Provide guidance and assistance to the Network, make recommendations for resources required to maintain and/or expand service levels.

Serve as point of escalation in support of the network operations group for complex issues and/or equipment failures.

Responsible for complex testing and analysis of all network facilities, including, Cisco routers, Catalyst switches, Private Internet Exchange (PIX) firewalls, Cisco Virtual Private Network (VPN) concentrators, Juniper routers, Juniper firewalls, and various other equipment to identify and isolate problems and verify network production is working properly And different tayp of protocols like TCP/IP, IPX/SPX, RIP, VLAN, IGRP, BGP, OSPF, EGRP, and BGP4. Create and implement solutions for any identified problems and issues.

Interface with vendors and drive problem resolution during local or long distance carrier outages.

Monitor the performance and status of network resources.

Utilize software and hardware tools to identify, diagnoses, and correct problems and factors affecting network performance.

Work with End Users, business units, and external Client technical teams to meet the data communication needs of all users. Include this process in future policies and data communications planning and development.

Work closely with program managers and Network Engineering Team to ensure timely delivery of client data communication needs.

Responsible for vendor evaluation, selection, and procurement for data communications equipment needed for externally facing projects and internal infrastructure.

Develop detailed project plans by managing data communications projects from proposals to implementation.

Develop and document procedures and processes for the ongoing operation, maintenance, and backup of the data communications equipment and systems.

Provide guidance and assistance to Network Engineering Team.

Provide feedback to management concerning possible problems or areas of improvement.

Wipro Technologies(Project completed successfully)

Catholic Health Initiatives- CHI National

Englewood, CO

April 2014 To July 2014

Network Engineer Networking

Analyze, design and implement CHI System local and wide area networks

Technologies include traditional Cisco Routing and Switching, Cisco Nexus (7K, 5K, 6000, 5500, 2200 and 2K FEX). Designs included deploying technologies such as Spanning Tree, VlAN, Gig infrastructure and Ether Channels.

Design and implement MPLS network.

Understand and educate IT team members on bandwidth management, impact of latency to application performance.

Network Optimization and QoS Management by Applying QoS on CHI routers to prioritize the data (voice, video, data, backup).

Prepare Trend Analysis based on link Usage and Hardware Utilization.

Perform and review feasibility studies and evaluate vendor products and services for network hardware and software for the Health System.

Apply shaping and police on chi routers to control the data flow and backup.

Provide design input for the development, implementation and testing of a disaster recovery plan for the data communications needs for CHI System.

Administration, monitor and maintenance of: Geographically Back Bones across USA Medical Centers.

Well versed in all facets of both WANs and LANs including routers, switches, firewalls, web cache equipment, proxy servers, VPN equipment, router access lists, firewall rule sets, servers, and other enterprise network equipment.

Perform and review feasibility studies and readings for USA Medical Centers by using different tools and update on the network regarding of the behavior of the network on VPM.

Routers and Switching infrastructure management & configuration

Troubleshooting complex Routing and Switching problems and escalated incidents.

WAN Interface, Protocol configuration and WAN Network Troubleshooting

Configuration of Critical (Real Time) Devices.

Apply Different kinds of protocols (BGP, MPLS, OSPF, and EIGRP).

Provide Operations Feedback to the other Delivery organizations on necessary network strategy enhancements.

Provides 3rd level technical support on data network related issues.

Installation of new hardware and software integration into the network including testing and implementation.

Provides or coordinates with outside vendors the installation of Network Devices In the network.

Maintains and monitor network utilization and make necessary changes whenever required.

Conduct internal audits for Network and security compliance.

Kforce IT- Consultant (Project completed successfully)

March 2014 to April 2014

Upgrading and migration WIN XP to WIN 7 for the state of Texas PCs, By backing up all the employee files and folders for them in very secure environment until we finish the upgrading then get back with all the drivers and setting.

Provide technical assistance in migration of client computer systems from Windows XP to Windows 7 platform.

Following procedures set by client to save data, image and restore settings to new or existing computer systems.

Map network printers, install applications and manage a nightly deployment list.

Act as hands and feet for project team to assess and resolve any issues to complete migrations

Document and certify completion of migrations to project team.

Foxconn Corporation (CISCO)

April 2013 to July 2013

Houston, TX

Network technician

Install, maintain and troubleshoot Local Area Networks, Wide Area Networks and data communications equipment.

Analyze and fix network-related problems reported by users. We play important roles as companies make increasing use of networks to improve communication and collaboration, inside and outside the organization.

Test the unites according the priority of the travelers if it's OTS or normal order

Develop and implement test scripts, products.

Provide automated test solutions by utilizing various ATE (Automatic Test Equipment) such as Cisco Terminal Servers, Sun Servers, Switches, Power cycle boxes, Hipot machines, etc.

Monitor test failure trends in production and implement corrective actions.

Network Engineer:

December 2009 to November 2012

Comatec-Amman, Jordan

Oversee network and equipment upgrades to include IOS, CatOS image upgrades, and configuration changes.

Document network problems and changes working in diverse management environments. Quickly resolve all IP network issues to reduce waste and downtime while also ensuring client Service Level Agreements. Provide tier 3 and 4 support for ABC Technology commercial clients on a 24 x 7 pager rotation schedule. Ensure thorough network documentation, including maintaining each account's network matrix, backup configurations and network diagrams

Configured and installed routers, switches and wireless controllers.

Maintained company servers, computers, printers, cables and other equipment.

Acted as primary contact for computer hardware and software problems, as well as network emergencies.

Identified, reported and resolved network security violations.

Administering & designing LANs, WANs internet/intranet, and voice networks.

Network connectivity troubleshooting, Ping, Traceroute, Telnet.

Responsible for communication protocols, configuration, integration & security.

Investigating, diagnosing and resolve all network problems.

Cisco & HP switch configuration in particular VLAN configuration/troubleshooting.

Working with multiple technical platforms i.e. mainframe, two-tiered client-servers and three-tiered client-servers.

Network Administrator:

January 2008 to November 2009

Alliqaa company-Amman, Jordan

Designed and implemented a complex network system that used both LAN and MAN technologies.

Placed advanced VSS to support switching and routing spanning five office locations.

Developed and sustained different types of networks.

Configured and maintained firewalls.

Implemented and configured Storage Area Network devices.

Maximized customer operational performance by resolving IT issues.

Maintained upgrades and monitored all server and internal infrastructure equipment.

Established network specifications.

Maintained network performance on need basis.

Junior Network Engineer:

January 2006 to November 2007

Network Team company-Amman, Jordan

Responsible for the implementation, troubleshooting, and maintaining operations of network systems.

Provide desktop support including creating images specific to client requirements and deal with issues pertaining to hardware and applications.

Responsible for configuring and maintaining communications including firewalls, Internet connections, VPN, point to point connections, and remote access.

Build, maintain, and examine core network services including anti-virus and back-up.

Perform routine network maintenance checks as well as configure and manage printers, copiers, and other miscellaneous network equipment.

Participate in a rotating 24/7 on-call rotation.

Contact this candidate