Customer Service

JAMES FINCHAM

**** * ****** **, **** ***, CHICAGO, IL 60607 312-***-**** ***********@*****.***

SKILLS

EXPERTISE

Supervisory experience, knowledge of engineering principles, strong customer service orientation

TOOLS

Microsoft Office (including Excel)

EXPERIENCE

1/2012 TO 3/2016

Fincham Insulation Contractors Limited

Gravesend, Kent, England

CERTIFIED THERMAL INSULATION ENGINEER

Began as apprentice and became qualified Thermal Insulation Engineer – June, 2014

Insulated piping and machines at power stations and other industrial buildings

Cut and fit metal to power station pipe works and machines, stripped insulation and fiberglass, created mats for insulation and created elbows, boxes and bends for pipework

Delegated work tasks and work permits to engineers

12/2007 TO 12/2011

Thames Clippers

Thames River, London, England

DECK HAND ON CATAMARAN

Handled the safety of up to 220 passengers aboard the vessel

Answered questions and gave directions for tourists and passengers,

Helped ticket staff and bar staff when they needed it with checking tickets or making and serving food and beverages

SPECIAL TRAINING

ECITB (Engineering Construction Industry Training Board) Safety Passport

Health and Safety Course

Firefighting Course

Deep Sea Survival Course

EDUCATION

2007

Saint George’s Church of England Secondary School

Gravesend, Kent, England

EARNED 10 GCSES (GENERAL CERTIFICATES OF SECONDARY EDUCATION)

ADDITIONAL COURSEWORK

Screenwriting Course, Met Film School, February, 2015, London, England

Filmmaking Course, Met Film School, March, 2015, London, England

REFERENCES

References are available upon request.

Contact this candidate